SiteMinder

OCTOBER 11, 2022

Customer service is the main purpose of these roles, so the department must be designed in a way that allows for easy and comfortable customer interaction. As the main guest service department in a hotel, front office functions include: Answering phones. Assistant hotel manager (or assistant front of house manager).

Front of House 59

Front of House Maintenance Housekeeping Back of House 59

Les Roches

JULY 1, 2024

Scheduling virtual meetings or study sessions to interact with peers and collaborate on assignments can also help. It helps to create a study schedule and set aside dedicated time for coursework each week. It’s important to prioritize commitments and allocate time for studying based on your schedule and availability.

Scheduling 52

Scheduling Training Communication Travel and Tourism 52

Les Roches

MARCH 11, 2024

Below are the key skills and attributes needed to excel in the role of a travel consultant: Destination knowledge: travel consultants must have in-depth knowledge of various destinations, including popular tourist attractions, local customs, culture, cuisine, transportation options and travel regulations.

Travel and Tourism 52

Travel and Tourism Customer Service Training Reservations 52

Les Roches

SEPTEMBER 19, 2024

Standards might include a daily deep cleaning of bathrooms and weekly mattress rotation Facility maintenance : regular inspection schedules, preventive upkeep procedures and short response times for repairs are all important. Conversely, off-peak periods may lead to reduced staffing, potentially impacting service levels.

Guest Satisfaction 52

Guest Satisfaction Training Travel and Tourism Workshop 52

Les Roches

JULY 8, 2024

Offer wellness programs, flexible schedules and mental health support to improve wellbeing among your team Sustainability : environmental responsibility is a growing concern and puts increased pressure on business leaders. You’ll need a blend of formal qualifications and practical experience to be effective in hospitality leadership.

Communication 52

Communication Workshop Training Hospitality Management 52

Les Roches

DECEMBER 29, 2023

Altering conventional nine-to-five schedules to accommodate different lifestyles contributes towards creating a more compassionate, understanding business environment where everyone feels appreciated. An organization that cares for its employees’ physical and mental health naturally builds and promotes trust among its workforce.

Communication 52

Communication Workshop Guest Satisfaction Catering 52

Les Roches

JUNE 4, 2024

Customer experience managers encourage a culture of teamwork and communication to improve the overall guest experience A day in the life of a customer experience manager A day will often start with the CEM reviewing their schedules and prioritizing tasks.

Guest Satisfaction 52

Guest Satisfaction Communication Events Hospitality Management 52

Les Roches

DECEMBER 28, 2023

Kitchen manager This role is primarily about managing the administrative tasks in the kitchen, such as staffing, supplies, scheduling, and budgeting. This includes devising work schedules, delegating responsibilities, handling petty cash and reviewing safety practices. It requires mastering vital concepts.

Front of House 52

Front of House Server Back of House Training 52

Les Roches

FEBRUARY 21, 2024

They can help event organizers manage schedules, facilitate connections, and share essential information. Consider attending workshops, seminars or networking sessions in the event planning industry to connect with professionals and gain hands-on experience.

Events 52

Events Accounting Information Budgeting 52

Les Roches

JANUARY 24, 2024

By implementing robotic services and automation into their operations, establishments can further improve efficiency and customer service delivery.

Catering 52

Catering Travel and Tourism Workshop Concierge 52

Les Roches

SEPTEMBER 25, 2024

Many hotels invest in employee development, providing training programs, workshops and opportunities for internal promotions. Additionally, you can experience and learn about Emirati culture and customs, enriching your cultural knowledge. This field requires creativity, attention to detail and a passion for gastronomy.

Travel and Tourism 52

Travel and Tourism Concierge Events Front Desk Operations 52

7 Shifts

AUGUST 16, 2024

High turnover rates can disrupt operations, increase costs, and negatively impact customer service. From labor law compliance, employee benefits, and scheduling to health and safety, having well-defined guidelines can create a positive work environment and motivate your team. I hit accept or decline, and that's it.

Scheduling 78

Scheduling Sanitation Communication Training 78