Synergy Suite

JUNE 7, 2024

One area that often poses a challenge is the scheduling of weekend shifts. Crafting balanced, fair, and equitable schedules in such a competitive industry is tricky, but it’s well worth the effort it takes to make it happen. Next, we’ll provide actionable steps that will help you implement a rotating weekend schedule.

Scheduling 52

Scheduling Training Communication Special Events 52

7 Shifts

DECEMBER 18, 2023

All of that on top of the everyday tasks from scheduling to payroll to reporting can catch up to you. Task management software The best way to keep your restaurant running smoothly is by making checklists of all of the little things. That’s where task management software comes in.

POS Systems 158

POS Systems Scheduling Reservations Communication 158

Modern Restaurant Management

FEBRUARY 29, 2024

Innovative tech tools, like AI, can improve forecasting, inventory management, scheduling, customer service, marketing, and many other essential business tasks. Improve the customer experience. Tech tools are essential to improve the customer experience and give guests more seamless, enjoyable experiences.

Customer Service 195

Customer Service Scheduling Sanitation Program Management 195

7 Shifts

AUGUST 18, 2024

But the challenges don’t stop there—once open you have to focus on improving processes, managing labor schedules, and controlling restaurant costs. Labor Cost Percentage Averages Below is a breakdown of average labor cost percentages in Q4 of 2017: Quick service: 29.4% However, this can harm customer service and profits.

POS Systems 148

POS Systems Scheduling Budgeting Pricing 148

7 Shifts

NOVEMBER 14, 2024

There was a time when 70% of F&B employees didn’t receive training for customer service. Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. A well-structured restaurant training program will let you turn this around.

Training 78

Training POS Systems Server Customer Service 78

Modern Restaurant Management

SEPTEMBER 5, 2024

For example, detailed workflows within the software require complete information, preventing staff from beginning tasks and leaving them incomplete. By digitising food safety checklists, temperature logs, cleaning schedules, and workflows, process management platforms ensure food safety procedures are consistent.

Maintenance 88

Maintenance Scheduling Document Training 88

Hotelogix

SEPTEMBER 5, 2024

By leveraging software systems and smart devices, hotels can automate guest check-in, room management, billing, and customer service inquiries. Automated Hotel Reservation Management Automating the reservation process with a hotel reservation software system ensures that bookings are handled efficiently and accurately.

Housekeeping 100

Housekeeping Reservations Scheduling Book 100

Hotelogix

SEPTEMBER 5, 2024

By leveraging software systems and smart devices, hotels can automate guest check-in, room management, billing, and customer service inquiries. Automated Hotel Reservation Management Automating the reservation process with a hotel reservation software system ensures that bookings are handled efficiently and accurately.

Housekeeping 100

Housekeeping Reservations Scheduling Book 100

Modern Restaurant Management

MAY 8, 2024

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. How can we leverage automation to exceed customer expectations for personalized service and promote customer loyalty?

Customer Service 193

Customer Service Front of House Server Pricing 193

Hotelogix

SEPTEMBER 12, 2024

This credibility can play a decisive role in influencing booking decisions and this is largely controlled by Hotel reservation software such as Hotelogix. For instance, if a competitor is consistently praised for exceptional customer service, a hotel might invest in additional staff training to elevate its guest service.

Competitive Analysis 130

Competitive Analysis Guest Satisfaction Customer Service Book 130

7 Shifts

DECEMBER 18, 2023

All of that on top of the everyday tasks from scheduling to payroll to reporting can catch up to you. Task management software The best way to keep your restaurant running smoothly is by making checklists of all of the little things. That’s where task management software comes in.

POS Systems 78

POS Systems Scheduling Reservations Communication 78

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Scheduling 158

Scheduling Front of House Training Customer Service 158

7 Shifts

MAY 23, 2024

Improving your restaurant operations to succeed in this highly competitive industry means serving quality food and providing excellent customer service while minimizing waste, reducing costs, and keeping your employees engaged. properly tracking employee schedules and paying them for all hours rendered, including overtime).

Bookkeeping 88

Bookkeeping Scheduling Training Accounting 88

7 Shifts

MAY 31, 2021

For example, kitchen managers rely on software to let them know how much expected inventory they have in stock. Some tools that help out in this area include restaurant accounting software, as well as processes that restrict profit loss like portion control and employee scheduling software that promotes time clocking integrity.

Server 145

Server Scheduling Portion Control Customer Service 145

7 Shifts

JANUARY 10, 2024

Not long ago, this software ran only on bulky PCs in back offices or slow, awkward point-of-sale (POS) stations tucked along the edges of the dining room. And the backend software powering restaurant operations? These systems offer a unified solution for sales, inventory, and customer management.

Scheduling 78

Scheduling Server Customer Service Back Office Operations 78

7 Shifts

JANUARY 10, 2024

Not long ago, this software ran only on bulky PCs in back offices or slow, awkward point-of-sale (POS) stations tucked along the edges of the dining room. And the backend software powering restaurant operations? These systems offer a unified solution for sales, inventory, and customer management.

Scheduling 78

Scheduling Server Customer Service Back Office Operations 78

7 Shifts

DECEMBER 4, 2020

While most restaurateurs are experts in hospitality and customer service, payroll makes many savvy business owners scratch their heads. How to create a payroll schedule. Everything you need to know about payroll software. How to create a payroll payment schedule ?? All the paperwork you’ll need to run payroll.

Scheduling 148

Scheduling Server Information Accounting 148

7 Shifts

SEPTEMBER 9, 2024

From offering flexible work schedules and providing regular feedback and recognition, let’s explore strategies to build a strong, committed team that drives your restaurant’s success. And allow them to plan their lives by sending them the work schedule at least two weeks in advance.

Training 134

Training Scheduling Server Communication 134

Synergy Suite

NOVEMBER 1, 2024

Back of House In the bustling atmosphere of a restaurant, two key areas work in tandem to ensure a seamless customer experience: the front of house (FOH) and the back of house (BOH). Most interaction with customers takes place in the FOH. At this first touchpoint, customer service is paramount.

Front of House 52

Front of House Back of House Scheduling Server 52

7 Shifts

MAY 15, 2023

While most restaurateurs are experts in hospitality and customer service, payroll makes many savvy business owners scratch their heads. Employers need to track hours, calculate wages, manage shift schedules , and maintain employee records. A two-week pay cycle , resulting in a bi-weekly pay schedule. And if you don't.

Scheduling 78

Scheduling Document Information Server 78

7 Shifts

AUGUST 16, 2024

From managing staff to overseeing customer service and financials, they play a crucial role in ensuring the restaurant's daily operations run smoothly. One of a restaurant manager’s primary responsibilities is hiring, training, and scheduling staff so that the business runs smoothly.

Server 78

Server Customer Service Training Communication 78

The Restaurant Times

APRIL 18, 2021

With diverse operations running simultaneously in the kitchen, cloud kitchen software is crucial to streamline and centralize operations. Thus, cloud kitchen software falls into the category of ‘essentials’ when it comes to the smooth functioning of cloud kitchens. . Key Features To Look For In The Desired POS Software.

POS Systems 52

POS Systems Customer Service Scheduling Catering 52

7 Shifts

AUGUST 18, 2024

These employees will be the first point of contact with customers, so you must ensure you have the right staff to deliver exceptional customer service. They should also be outgoing and able to socialize with customers. Finally, they should be responsible and reliable, with a strong focus on customer service.

Customer Service 148

Customer Service Marketing Special Events Scheduling 148

7 Shifts

NOVEMBER 15, 2024

What does excellent customer service mean to you? Tell us about a time you dealt with a difficult customer. How do you handle a situation where a customer complains about the wait time? Use this interview question to explore the candidate’s familiarity with food service operations. How did you resolve it?

Server 78

Server Communication POS Systems Customer Service 78

7 Shifts

OCTOBER 1, 2024

When it comes to operations, using restaurant management tools with easy scheduling features ensures you have the right number of staff during peak hours without over or under-scheduling. This way, you can accommodate your customers' needs without overwhelming your staff. “That saves me a lot of time.”

Scheduling 158

Scheduling Reservations Communication Training 158

Hotelogix

SEPTEMBER 13, 2024

Customer Service The level of customer service is perhaps one of the most directly experienced criteria by guests. From the front desk receptionists to the room service and maintenance teams, staff should be well-trained, courteous, and available to respond to guest requests promptly.

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

Hotelogix

SEPTEMBER 13, 2024

Customer Service The level of customer service is perhaps one of the most directly experienced criteria by guests. From the front desk receptionists to the room service and maintenance teams, staff should be well-trained, courteous, and available to respond to guest requests promptly.

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

Synergy Suite

SEPTEMBER 17, 2024

Common Mistakes in Vendor Management Managing vendor relationships is crucial to successful restaurant operations, yet common mistakes can hinder efficiency and, ultimately, customer satisfaction. Scheduled meetings with vendors foster continuous feedback loops, including performance assessments, promoting collaborative improvements.

Vendor Management 52

Vendor Management Scheduling Procurement Pricing 52

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Scheduling 78

Scheduling Front of House Training Customer Service 78

7 Shifts

OCTOBER 31, 2023

You don’t need clunky software to weigh you down. It’s frustrating when the customer service rep doesn’t understand the system or tries to shift the blame onto a third party. One of the most impressive aspects of 7shifts is the customer service availability. I look forward to using their services for a long time!”

Information 88

Information Pricing Customer Service Accounting 88

Modern Restaurant Management

AUGUST 5, 2024

Heatmaps derived from past data can predict peak times, helping you schedule adequately. Overstaffing can cut into profits, while understaffing can harm customer service. Balancing this based on historical data allows optimal service without unnecessary labor costs.

Customer Service 100

Customer Service Events Scheduling Communication 100

Synergy Suite

APRIL 27, 2023

SynergySuite’s software helped restaurants streamline their operations and adapt to the changing industry landscape, ensuring their survival during a difficult time. From the ABA judging panel: “As a judge, I was impressed with SynergySuite’s innovative approach to business and professional services.

Customer Service 98

Customer Service Scheduling Presentation Marketing 98

Modern Restaurant Management

MAY 31, 2022

It also provides managers or owners a way to justify any decisions regarding staffing, menu development, or customer service operations. Aside from gathering reports from a POS system, some restaurants will leverage other types of software that are beneficial to improving the restaurant’s performance.

POS Systems 196

POS Systems Download Reservations Training 196

Synergy Suite

AUGUST 7, 2024

Split shifts are a distinct scheduling practice where an employee’s workday is split into two or more separate sessions, with a substantial gap of typically 60 minutes to several hours between shifts. Split shifts are a scheduling strategy prevalent in several key industries that face fluctuating demands throughout a regular workday.

Scheduling 52

Scheduling Communication Cost Reduction Demo 52

7 Shifts

SEPTEMBER 19, 2019

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue.

Scheduling 113

Scheduling Communication Training Customer Service 113

7 Shifts

SEPTEMBER 14, 2020

As the store counts grew so too did the number of The Human Bean managers and barista team members – but a store level scheduling, labor management, and universal communication software was desired to scale the business. We used paper and a pen,” explained Natalie Korich, District Manager at The Human Bean.

Scheduling 78

Scheduling POS Systems Communication Training 78

Synergy Suite

JUNE 27, 2023

The seamless flow of information between these components facilitates efficient procurement, menu planning, operations management, financial analysis, and compliance, leading to improved profitability and customer satisfaction. Time and Attendance Labor and employee scheduling is closely tied to time and attendance tracking.

Scheduling 52

Scheduling POS Systems Information Labor Cost Controls 52