Hotelogix

NOVEMBER 10, 2023

Even relatively small hotels make use of high-quality front desk software. Of course, the features will vary between software options. Excellent hotel front desk management software will also include tools that will make it easy to multitask a range of activities. The software makes it easy to add and remove staff as needed.

Front Desk Operations 100

Front Desk Operations Housekeeping Accounting Book 100

Synergy Suite

AUGUST 17, 2022

What’s the most important prerequisite for running a high-quality food service establishment? Is it customer service? While these are critical elements to a top-tier dining experience, they can’t run efficiently without well-structured, rock-solid restaurant scheduling. Why Is Restaurant Scheduling So Important?

Scheduling 52

Scheduling Regulatory Compliance Server Training 52

Synergy Suite

MAY 2, 2023

One of the most important factors that determine their satisfaction is how they are scheduled: how many shifts they’re scheduled for, how long the shifts are, how often they change without much notice, and more. The best way to keep it all in line is to utilize a quality restaurant scheduling software.

Scheduling 52

Scheduling POS Systems Communication Reservations 52

Modern Restaurant Management

MAY 8, 2024

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. How can we leverage automation to exceed customer expectations for personalized service and promote customer loyalty?

Customer Service 193

Customer Service Front of House Server Pricing 193

7 Shifts

MAY 31, 2021

For example, kitchen managers rely on software to let them know how much expected inventory they have in stock. Some tools that help out in this area include restaurant accounting software, as well as processes that restrict profit loss like portion control and employee scheduling software that promotes time clocking integrity.

Server 145

Server Scheduling Portion Control Customer Service 145

7 Shifts

DECEMBER 4, 2020

While most restaurateurs are experts in hospitality and customer service, payroll makes many savvy business owners scratch their heads. How to create a payroll schedule. Everything you need to know about payroll software. How to create a payroll payment schedule ?? All the paperwork you’ll need to run payroll.

Scheduling 148

Scheduling Server Information Accounting 148

Synergy Suite

DECEMBER 10, 2024

Recognition Highlights SynergySuite’s Commitment to Excellence in Customer Support [Lehi, UT, USA] December 10, 2024 SynergySuite, a leading global provider of back-of-house restaurant management technology, is proud to announce its recent win of Best Customer Service Award at the BRIX Holdings 2024 conference.

Customer Service 52

Customer Service Back of House Scheduling Presentation 52

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Scheduling 158

Scheduling Front of House Training Customer Service 158

Modern Restaurant Management

MAY 31, 2022

It also provides managers or owners a way to justify any decisions regarding staffing, menu development, or customer service operations. Aside from gathering reports from a POS system, some restaurants will leverage other types of software that are beneficial to improving the restaurant’s performance.

POS Systems 196

POS Systems Download Reservations Training 196

7 Shifts

AUGUST 18, 2024

But the challenges don’t stop there—once open you have to focus on improving processes, managing labor schedules, and controlling restaurant costs. Labor Cost Percentage Averages Below is a breakdown of average labor cost percentages in Q4 of 2017: Quick service: 29.4% However, this can harm customer service and profits.

POS Systems 148

POS Systems Scheduling Budgeting Pricing 148

7 Shifts

SEPTEMBER 19, 2019

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue.

Scheduling 113

Scheduling Communication Training Customer Service 113

7 Shifts

FEBRUARY 18, 2020

However, if servers get stuck with cheap customers, they could get a pittance of a tip even if they provided excellent service. Multitasking - The role of a server involves juggling many tasks, customers, and orders at once. Unpredictable schedules - The corporate world typically works from 9 to 5. Try 7shifts for free.

Server 158

Server Scheduling Front of House Customer Service 158

Modern Restaurant Management

FEBRUARY 3, 2020

It’s not enough just to serve great food; it’s about exceptional customer service, the right ambiance in the room, and having a high-functioning kitchen and facility that the staff can count on as the backbone of the entire dining experience. Asset Tracking Software. Final Thoughts.

Facility Management 163

Facility Management Maintenance Customer Service Information 163

Hotelogix

SEPTEMBER 12, 2024

This credibility can play a decisive role in influencing booking decisions and this is largely controlled by Hotel reservation software such as Hotelogix. For instance, if a competitor is consistently praised for exceptional customer service, a hotel might invest in additional staff training to elevate its guest service.

Competitive Analysis 130

Competitive Analysis Guest Satisfaction Customer Service Book 130

Synergy Suite

JUNE 7, 2024

One area that often poses a challenge is the scheduling of weekend shifts. Crafting balanced, fair, and equitable schedules in such a competitive industry is tricky, but it’s well worth the effort it takes to make it happen. Next, we’ll provide actionable steps that will help you implement a rotating weekend schedule.

Scheduling 52

Scheduling Training Communication Special Events 52

7 Shifts

AUGUST 18, 2024

These employees will be the first point of contact with customers, so you must ensure you have the right staff to deliver exceptional customer service. They should also be outgoing and able to socialize with customers. Finally, they should be responsible and reliable, with a strong focus on customer service.

Customer Service 148

Customer Service Marketing Special Events Scheduling 148

7 Shifts

SEPTEMBER 9, 2024

From offering flexible work schedules and providing regular feedback and recognition, let’s explore strategies to build a strong, committed team that drives your restaurant’s success. And allow them to plan their lives by sending them the work schedule at least two weeks in advance.

Training 134

Training Scheduling Server Communication 134

Hotelogix

SEPTEMBER 5, 2024

By leveraging software systems and smart devices, hotels can automate guest check-in, room management, billing, and customer service inquiries. Automated Hotel Reservation Management Automating the reservation process with a hotel reservation software system ensures that bookings are handled efficiently and accurately.

Housekeeping 100

Housekeeping Reservations Scheduling Book 100

Hotelogix

SEPTEMBER 5, 2024

By leveraging software systems and smart devices, hotels can automate guest check-in, room management, billing, and customer service inquiries. Automated Hotel Reservation Management Automating the reservation process with a hotel reservation software system ensures that bookings are handled efficiently and accurately.

Housekeeping 100

Housekeeping Reservations Scheduling Book 100

7 Shifts

MARCH 16, 2022

High staff turnover has the potential to negatively impact your business's productivity, employee morale and, of course, the quality of product and customer service. In fact, restaurants that use measurable employee engagement software have a 13% better staff retention rate. Get Staff Buy-in On Scheduling.

Scheduling 148

Scheduling Server Communication Sanitation 148

7 Shifts

OCTOBER 1, 2024

When it comes to operations, using restaurant management tools with easy scheduling features ensures you have the right number of staff during peak hours without over or under-scheduling. This way, you can accommodate your customers' needs without overwhelming your staff. “That saves me a lot of time.”

Scheduling 158

Scheduling Reservations Communication Training 158

7 Shifts

MAY 23, 2024

Improving your restaurant operations to succeed in this highly competitive industry means serving quality food and providing excellent customer service while minimizing waste, reducing costs, and keeping your employees engaged. properly tracking employee schedules and paying them for all hours rendered, including overtime).

Bookkeeping 88

Bookkeeping Scheduling Training Accounting 88

Modern Restaurant Management

SEPTEMBER 5, 2024

For example, detailed workflows within the software require complete information, preventing staff from beginning tasks and leaving them incomplete. By digitising food safety checklists, temperature logs, cleaning schedules, and workflows, process management platforms ensure food safety procedures are consistent.

Maintenance 88

Maintenance Scheduling Document Training 88

Hotelogix

DECEMBER 19, 2024

This is what hotel business intelligence software accomplishes. Read More - Impact of Artificial Intelligence on the Hotel Industry How Hotel Business Intelligence Works Let's explore the inner workings of hotel business intelligence software. Make a Schedule: Come up with a doable timeline for the rollout.

Maintenance 100

Maintenance Training Pricing Book 100

7 Shifts

DECEMBER 18, 2023

All of that on top of the everyday tasks from scheduling to payroll to reporting can catch up to you. Task management software The best way to keep your restaurant running smoothly is by making checklists of all of the little things. That’s where task management software comes in.

POS Systems 78

POS Systems Scheduling Reservations Communication 78

Synergy Suite

APRIL 27, 2023

SynergySuite’s software helped restaurants streamline their operations and adapt to the changing industry landscape, ensuring their survival during a difficult time. From the ABA judging panel: “As a judge, I was impressed with SynergySuite’s innovative approach to business and professional services.

Customer Service 98

Customer Service Scheduling Presentation Marketing 98

7 Shifts

SEPTEMBER 14, 2020

As the store counts grew so too did the number of The Human Bean managers and barista team members – but a store level scheduling, labor management, and universal communication software was desired to scale the business. We used paper and a pen,” explained Natalie Korich, District Manager at The Human Bean.

Scheduling 78

Scheduling POS Systems Communication Training 78

Modern Restaurant Management

MAY 23, 2023

Of course, customers expect restaurants to prioritize hygiene and safety protocols – and rightly so – but they also want to be provided with a modern and efficient ordering process, alongside high-quality food and top dollar service.

Definition 167

Definition Customer Service Catering Information 167

7 Shifts

JANUARY 10, 2024

Not long ago, this software ran only on bulky PCs in back offices or slow, awkward point-of-sale (POS) stations tucked along the edges of the dining room. And the backend software powering restaurant operations? These systems offer a unified solution for sales, inventory, and customer management.

Scheduling 78

Scheduling Server Customer Service Back Office Operations 78

7 Shifts

JANUARY 10, 2024

Not long ago, this software ran only on bulky PCs in back offices or slow, awkward point-of-sale (POS) stations tucked along the edges of the dining room. And the backend software powering restaurant operations? These systems offer a unified solution for sales, inventory, and customer management.

Scheduling 78

Scheduling Server Customer Service Back Office Operations 78

7 Shifts

NOVEMBER 14, 2024

There was a time when 70% of F&B employees didn’t receive training for customer service. Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. A well-structured restaurant training program will let you turn this around.

Training 78

Training POS Systems Server Customer Service 78

Modern Restaurant Management

DECEMBER 14, 2021

We were among the first to offer our crews the opportunity to be paid the day after the shift you worked through a program called Instant Pay and will continue to identify and implement initiatives that will help us provide our customers the best customer service while retaining employees and keeping them happy.

Pricing 189

Pricing Scheduling Training Marketing 189

InnQuest

JUNE 8, 2023

In simpler terms, businesses can use AI to gather and analyze a ton of data about specific customers, allowing them to customize their services and offerings to suit their needs and preferences. Another key benefit of chatbot AI in the hospitality industry is instant responses. For a quick demo, click here.

Maintenance 135

Maintenance Guest Satisfaction Pricing Marketing 135

7 Shifts

MAY 15, 2023

While most restaurateurs are experts in hospitality and customer service, payroll makes many savvy business owners scratch their heads. Employers need to track hours, calculate wages, manage shift schedules , and maintain employee records. A two-week pay cycle , resulting in a bi-weekly pay schedule. And if you don't.

Scheduling 78

Scheduling Document Information Server 78

The Restaurant Times

APRIL 18, 2021

With diverse operations running simultaneously in the kitchen, cloud kitchen software is crucial to streamline and centralize operations. Thus, cloud kitchen software falls into the category of ‘essentials’ when it comes to the smooth functioning of cloud kitchens. . Key Features To Look For In The Desired POS Software.

POS Systems 52

POS Systems Customer Service Scheduling Catering 52

The Restaurant Times

NOVEMBER 11, 2021

7shifts is an online app that allows you to keep track of personnel scheduling and labour expenditures. The built-in labour cost savings calculator will assist you in making critical scheduling decisions. Yelp is one of the most popular and well-known review services available. 7shifts can also work with your POS system.

POS Systems 93

POS Systems Scheduling Customer Service Reservations 93

7 Shifts

AUGUST 22, 2024

Between minimum wage increases, growing labor compliance regulations, and a largely seasonal or part-time workforce, you already have very demanding labor scheduling responsibilities. Because we feel your pain, we built this free staff availability template for restaurant managers to simplify and streamline scheduling.

Scheduling 148

Scheduling Marketing Customer Service Magazine 148