Synergy Suite

NOVEMBER 30, 2023

Operating a thriving restaurant involves more than merely presenting delectable dishes and designing a welcoming ambiance. It requires a keen understanding of your restaurant’s finances and, in particular, the concept of prime costs. What Are Prime Costs? Controlling them effectively can significantly impact your bottom line.

Portion Control 52

Portion Control Scheduling Pricing Training 52

Les Roches

DECEMBER 27, 2023

Catering to the needs of guests and ensuring their satisfaction is a fundamental aspect of running a successful hospitality business and achieving customer excellence. In this article, we delve into the world of guest services, exploring what they are, their significance and how they differ from customer service in the hospitality industry.

Guest Services 52

Guest Services Definition Customer Service Concierge 52

Modern Restaurant Management

JUNE 30, 2021

There is no doubt that 2020 was a transformative year for the restaurant industry. It quickly became obvious that the brands best able to respond to the challenges posed by COVID restrictions and customer behavior changes were those with a strong digital foundation. Contactless and Convenience. Convergence of Physical and Digital.

Kitchen Operations 203

Kitchen Operations Back of House Customer Service Budgeting 203

Lithos POS

JANUARY 27, 2022

Why do restaurants fail? “ Around 63% of restaurants close within their first year and 85% don’t last more than five years “ This sounds like the thing that’s stopping you from getting into the restaurant business, but maybe it’ll be easier than you think. Management. Continue reading….

Competitive Analysis 52

Competitive Analysis Server Marketing Training 52

Les Roches

DECEMBER 27, 2023

It involves various responsibilitie­s such as customer service, house­keeping and overseeing staff. Depending on where you work, successful hospitality management can require strategic thinking and effe­ctive marketing technique­s to enhance profitability.

Travel and Tourism 52

Travel and Tourism Hospitality Management Communication Customer Service 52

Les Roches

JULY 4, 2024

Food and beverage service management From fine dining restaurants to casual cafes and banquet facilities, food and drink service plays a big role in the overall guest experience. Courses explore the principles of menu planning, food preparation, drinks service and restaurant operations.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Events Hospitality Management 52

Modern Restaurant Management

DECEMBER 19, 2019

When you are part of the restaurant industry, catch phrases such as “low unemployment rate” and “revolving door” seem to find their way into any conversation involving hiring and retention. Candidates are aware that every restaurant is competing for the next best employee.

Front of House 161

Front of House Customer Service Scheduling Service Management 161

Modern Restaurant Management

MARCH 1, 2022

Revenue Management Solutions released its analysis of US quick-service restaurant (QSR) performance for 2021. To accurately assess the underlying trends of restaurant performance, RMS compared 2021 sales and traffic to pre-pandemic 2019 data. . This is true for efficient drive-thrus as well, notes RMS.

Download 183

Download Pricing Sanitation Presentation 183

Modern Restaurant Management

NOVEMBER 11, 2019

The study, conducted with third-party research firm YouGov, examined people’s preferences around hotel restaurants and bars, uncovering that F&B holds quite a bit of weight. In fact, nearly one in three (31 percent) Americans think hotels with great restaurants are more memorable than those without. The Local Influence.

Book 118

Book Reservations Communication Customer Service 118

Les Roches

AUGUST 2, 2024

5-star accommodation distinguishes itself in the competitive hospitality industry by offering exceptional service, unique experiences and superior facilities that aim to exceed expectations and generate great guest reviews. Rising 321 meters above the sea, its sail-shaped silhouette is a global symbol of luxury.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Training Hospitality Management 52

Modern Restaurant Management

OCTOBER 29, 2020

The funding will be used to help more restaurants transition to online ordering during the COVID-19 pandemic and beyond. “2020 has been a tough year for restaurants and that’s why we’re focused on providing products and services to help keep their doors open,” said Alex Canter, Ordermark CEO and Co-Founder.

Catering 143

Catering Marketing Communication Events 143

Les Roches

DECEMBER 28, 2023

Ranging from chefs to food service managers, bakery artists to sommeliers, the opportunities in this sector are plentiful. What is the difference between hotel management and culinary arts? When comparing hote­l management and culinary arts, it’s clear these career paths have distinct differences.

Housekeeping 52

Housekeeping Training Hospitality Management Accounting 52

Les Roches

JUNE 26, 2024

Students learn about business topics such as accounting, economics, management and marketing as well as specific aspects of hospitality management. The program equips graduates with the skills needed to succeed in various roles in the hospitality industry, including hotel management, event planning and food service management.

Guest Satisfaction 52

Guest Satisfaction Front Desk Operations Travel and Tourism Hospitality Management 52

Les Roches

DECEMBER 21, 2022

A guest relations manager is sometimes also called a guest relations coordinator or a guest relations specialist. Their job roles can include a lot of duties and responsibilities, but in the broader sense, the role is about managing the guest experience in a hotel, restaurant, spa, or any other hospitality setting.

Hospitality Management 52

Hospitality Management Guest Services Communication Concierge 52