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What are good customer service skills?

Les Roches

But when it comes to a hospitality career, there are numerous skills you’ll need, with perhaps the most important being customer service skills. But what are good customer service skills? How can effective communication contribute to good customer service? And how can you develop them?

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Hotel customer service: what is it, and how can it become a career?

Les Roches

When we’re at a hotel, resort or other hospitality venue, we often say we expect good customer service. This is vital in the hospitality industry where customers are the lifeblood of the business and, if you want a career in hospitality management , you’ll need to understand customer service.

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Why choose a career in food and beverage management?

Les Roches

Photo Credit: FilippoBacci/E+via Getty Images Food and beverage management focuses on the operations of restaurants, cafes, bars, hotels, and other food and beverage establishments. Transition to F&B management with a postgrad in hospitality management.

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How do hotel management companies make money?

Les Roches

These programs are designed to improve service quality and operational efficiency, ensuring staff are well-equipped to deliver exceptional guest experiences. By using these different revenue models, hotel management companies align their financial goals with those of hotel owners, ensuring mutual success and steady profits.

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Finding Dubai tourism careers that inspire you

Les Roches

Showcase your passion for travel, customer service skills, language proficiency, and any relevant industry-specific certifications or training. Work on your skills There are a lot of useful skills in the hospitality and tourism industry.

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The best private island resorts you could work on

Les Roches

Transform your working life by joining the resort management teams of the world’s top private island resorts. They operate in the luxury tourism and hospitality sector, so they provide guests with services and facilities beyond what most regular hotels deliver. What kind of roles do private island resorts offer?

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Diverse careers in hospitality and tourism: match your talents

Les Roches

Hospitality is a vast industry, incorporating businesses focused on delivering services from refreshments to accommodation and transport. It includes hotels, bars, restaurants, resort management , theme parks and cruise ships. If you’re interested in managerial roles, it’s a good idea to consider a master’s degree.