Les Roches

JANUARY 18, 2024

Make an impact in hospitality Discover the world of luxury resort management with our immersive program that includes industry-leading insights, exclusive professional placements and real-world experience.

Communication 52

Communication Training Customer Service Resort Management 52

Les Roches

SEPTEMBER 23, 2024

These programs are designed to improve service quality and operational efficiency, ensuring staff are well-equipped to deliver exceptional guest experiences. By using these different revenue models, hotel management companies align their financial goals with those of hotel owners, ensuring mutual success and steady profits.

Budgeting 52

Budgeting Training Guest Satisfaction Housekeeping 52

Les Roches

OCTOBER 10, 2023

Choice Hotels International Choice Hotels has a thriving portfolio of more than 6,000 properties, so there are plenty of options for management roles. As well as being famed for its focus on customer service, the company is also known to offer tempting salaries and benefits.

Travel and Tourism 52

Travel and Tourism Training Hospitality Management Front of House 52

Les Roches

AUGUST 4, 2024

The more you build these skills, the higher the hotel manager compensation package you can aim for.

Front Desk Operations 52

Front Desk Operations Hospitality Management Guest Satisfaction Budgeting 52

Les Roches

JULY 11, 2023

In this article, we’ll go over the main differences between customers and consumers and how this affects people working in hospitality careers. We’ll also discuss what steps you can take to improve your knowledge of customer service and how to tailor marketing to the consumer or customer you want to engage.

Special Events 40

Special Events Customer Service Marketing Catering 40

Les Roches

JULY 11, 2023

As well as communication skills, hotel managers need a range of other competencies, including: Leadership and management techniques: whether you’re working for a top hotel brand or a boutique hotel, any hotel management job will require you to lead and manage a team of people effectively Customer service skills: providing exceptional customer service (..)

Maintenance 40

Maintenance Communication Concierge Housekeeping 40

Les Roches

OCTOBER 30, 2023

Zero-waste initiatives: hotels and resort management are increasingly implementing zero-waste initiatives. Project management: project planning, execution, and evaluation skills are highly transferable. These could include composting programs, recycling schemes and eliminating single-use plastics.

Travel and Tourism 52

Travel and Tourism Regulatory Compliance Customer Service Hospitality Management 52

Les Roches

DECEMBER 28, 2023

Hotel management career opportunities Management offers diverse career paths to explore, including resort management in the hotel industry. Both sectors boast many exciting opportunities, varying in nature and remuneration. Some of the main career paths are covered below.

Housekeeping 52

Housekeeping Training Hospitality Management Accounting 52

Les Roches

OCTOBER 23, 2023

It imparts a well-rounded understanding of customer service, industry intricacies, and vital interpersonal skills – all of which form the bedrock of successful sales endeavors. Read more about hotel management and resort management. Not sure where you belong in the hospitality industry?

Marketing 52

Marketing Strategic Planning Travel and Tourism Communication 52

Les Roches

MARCH 16, 2023

Personal qualities Choosing a career as a luxury hotel advisor or travel consultant will see you support clients and work with other people, such as hotel managers. Staying current with industry trends Being in the know about industry trends is vital to building a successful luxury travel or hotel advisor career.

Travel and Tourism 52

Travel and Tourism Training Catering Hospitality Management 52

Les Roches

JUNE 27, 2024

Area manager for sales Hospitality sales professionals play a vital role in increasing revenue for hotels and resorts. Managers can oversee sales teams across multiple properties located in different regions or even different countries. This role requires strong communication, relationship-building and negotiation skills.

Travel and Tourism 52

Travel and Tourism Training Communication Events 52

Les Roches

JULY 21, 2023

Known as hotel property management systems or hotel PMS , this software enables hotel management to use digital platforms to streamline operations such as bookings, guest check-ins and housekeeping coordination, while enhancing guest experiences.

Property Management 52

Property Management Reservations Training Housekeeping 52

Les Roches

OCTOBER 30, 2023

No matter what field you are in, whether it be customer service, operations or management, the right mindset can make a significant difference. This guide explores the concept of a leadership mindset and why it matters so much in hospitality management. It’s also worth considering what motivates them to keep going.

Communication 98

Communication Travel and Tourism Hospitality Management Customer Service 98