7 Shifts

DECEMBER 18, 2023

All of that on top of the everyday tasks from scheduling to payroll to reporting can catch up to you. Employee scheduling software Say goodbye to frustrating spreadsheets, paper schedules, and confusing text message chains. Creating analog schedules is time-consuming, and you also won’t collect any scheduling data.

POS Systems 158

POS Systems Scheduling Reservations Communication 158

Modern Restaurant Management

APRIL 9, 2024

. "Embracing AI signifies a shift towards customer-centricity, where innovative solutions can cater to each and every customer – from automated interactions, seamless reservations, instant inquiries, and beyond – all converging to place the customer firmly at the heart of the restaurant experience."

Customer Service 192

Customer Service Reservations Marketing Scheduling 192

Modern Restaurant Management

JULY 23, 2024

The most efficient way to automate compliance is through an AI-driven WFM platform, which serves as the nexus for staffing, scheduling, payroll, and other key operations functions influenced by labor laws. With this time freed up (and their minds at ease), they can invest more deeply in customer service and staff training.

Scheduling 203

Scheduling Accounting Training Front of House 203

Modern Restaurant Management

APRIL 27, 2022

Get Ready for Reservations (or Don’t). The first big decision you need to make for any major holiday is whether or not you’re going to accept reservations. For example, by accepting reservations you’ll allow a select few parties to skip the wait, ensuring that they’ll have a great spot and a great time.

Reservations 212

Reservations Server Customer Service Scheduling 212

Modern Restaurant Management

JUNE 12, 2024

Restaurant operators can achieve this by prioritizing digital investments that streamline operations, boost the customer experience, and deliver a strong ROI. For example, implementing a seamless online reservation system optimizes the restaurant's scheduling while offering convenience to customers.

Scheduling 189

Scheduling Server Reservations POS Systems 189

Modern Restaurant Management

JUNE 22, 2020

Restaurants can minimize close contact by texting alerts when reservations and takeout orders are available, keeping people from clustering together at entrances or pickup counters. Like any type of marketing communication where you want customers to take action, it’s a best practice to send a follow-up.

Communication 202

Communication Reservations Information Marketing 202

Modern Restaurant Management

DECEMBER 17, 2024

With only half of restaurants using advanced tools like scheduling software and performance tracking, there is a clear opportunity for growth. This frees up valuable labor resources to focus on what really matters—serving customers at the restaurant level, and focusing on customer service and business growth at the distributor level.

Marketing 167

Marketing Pricing Customer Service Catering 167

Modern Restaurant Management

JANUARY 22, 2024

Convenience: Simplified Dining Experiences Convenience is really what modern customers look for in a restaurant experience. People want service that is quick, easy, and hassle-free. It’s critical to provide a seamless eating experience, which includes simple payment choices and online reservations.

Reservations 181

Reservations Customer Service Marketing Pricing 181

Modern Restaurant Management

AUGUST 9, 2022

Customer service : Restaurants are able to send a short “How was your food?” On the other side, the customer can quickly text for updates about their delivery status or if the order happens to be incorrect. Customers can ask any questions about safety protocols or menu options right away.

Reservations 201

Reservations Information Server Customer Service 201

Modern Restaurant Management

MARCH 13, 2024

These skills include digital literacy for managing online orders and reservations, exceptional customer service, and culinary expertise for more efficient and high-quality food preparation. Reskilling the Crew Restaurants are recognizing the need to enhance certain critical skills within their teams.

Training 196

Training Customer Service Scheduling Reservations 196

Modern Restaurant Management

MARCH 12, 2021

Gives front-of-house teams the resources to provide better customer service. Builds greater autonomy by giving employees control over their own schedules. From ordering food to reserving a table, they want to do things digitally. Creates a channel for workers to share perspectives and insights to improve operations.

Communication 197

Communication Front of House Information Customer Service 197

Horizon Hospitality

JULY 3, 2024

Some of the hospitality roles that stand out as particularly well-suited for this model are Customer Service and Reservations, Marketing and Social Media Management, Sales and Revenue Management, Human Resources and Recruitment, IT and Technical Support, Accounting and Finance.

Scheduling 130

Scheduling Document Customer Service Reservations 130

Modern Restaurant Management

MAY 31, 2022

It also provides managers or owners a way to justify any decisions regarding staffing, menu development, or customer service operations. For example, labor, sales, inventory, and customer relationship management (CRM) reports are some of the reports restaurants should consider pulling together.

POS Systems 196

POS Systems Download Reservations Training 196

7 Shifts

OCTOBER 1, 2024

Having an efficient system in place makes sure customers receive their food promptly. For instance, using an online reservation system allows customers to book a table conveniently, saving your staff from having to appease disgruntled customers who were overlooked on the waitlist or turned away.

Scheduling 158

Scheduling Reservations Communication Training 158

Synergy Suite

MAY 2, 2023

One of the most important factors that determine their satisfaction is how they are scheduled: how many shifts they’re scheduled for, how long the shifts are, how often they change without much notice, and more. The best way to keep it all in line is to utilize a quality restaurant scheduling software.

Scheduling 52

Scheduling POS Systems Communication Reservations 52

NV Hotels

NOVEMBER 22, 2023

The answer — focus on schedule flexibility and relieving financial stress as part of a comprehensive wellness program. To do that, implementing a Digital Frontline Workplace , with self-service shift management and early access to wages earned, is key. In the era of the “gig economy” workers have power of choice.

Scheduling 52

Scheduling Customer Service Reservations Communication 52

Horizon Hospitality

JULY 2, 2024

Some of the hospitality roles that stand out as particularly well-suited for this model are Customer Service and Reservations, Marketing and Social Media Management, Sales and Revenue Management, Human Resources and Recruitment, IT and Technical Support, Accounting and Finance.

Scheduling 100

Scheduling Document Customer Service Reservations 100

7 Shifts

DECEMBER 4, 2020

While most restaurateurs are experts in hospitality and customer service, payroll makes many savvy business owners scratch their heads. How to create a payroll schedule. How to create a payroll payment schedule ?? A two-week pay cycle , resulting in a bi-weekly pay schedule. How to solve payroll tax issues.

Scheduling 148

Scheduling Server Information Accounting 148

SiteMinder

MARCH 16, 2025

Operations managers must balance cost control with maintaining high-quality services, ensuring that every dollar spent contributes to profitability. Managers who leverage automated booking systems, AI-driven customer service, and data analytics tools can improve operational efficiency and guest satisfaction.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Regulatory Compliance 52

7 Shifts

NOVEMBER 17, 2020

For example, if an employee isn't aware that they need to improve their customer service skills, then an evaluation form can be used to open a discussion about sharpening them. During onboarding, explain how performance reviews work, why they’re important, when staff can expect them, and how they are scheduled.

Download 148

Download Scheduling Communication Accounting 148

Hotelogix

SEPTEMBER 5, 2024

By leveraging software systems and smart devices, hotels can automate guest check-in, room management, billing, and customer service inquiries. Automated Hotel Reservation Management Automating the reservation process with a hotel reservation software system ensures that bookings are handled efficiently and accurately.

Housekeeping 100

Housekeeping Reservations Scheduling Book 100

Hotelogix

SEPTEMBER 5, 2024

By leveraging software systems and smart devices, hotels can automate guest check-in, room management, billing, and customer service inquiries. Automated Hotel Reservation Management Automating the reservation process with a hotel reservation software system ensures that bookings are handled efficiently and accurately.

Housekeeping 100

Housekeeping Reservations Scheduling Book 100

LimeTray

FEBRUARY 11, 2025

Running a small restaurant can be challengingmanaging inventory, processing payments, and providing top-notch customer service all at once. But what if you could automate these processes while also improving customer satisfaction and loyalty? Simplify your reservations with LimeTrays table reservation system !

POS Systems 52

POS Systems Reservations Communication Customer Service 52

SiteMinder

MARCH 16, 2023

What is a Hotel Reservation System? A hotel reservation system, or hotel reservation software, is a technology platform that enables hoteliers to accept direct bookings through the hotel’s website and through various distribution channels. Generally, there are 2 major types of hotel booking reservation systems: 1.

Reservations 52

Reservations Book Server Information 52

LimeTray

JANUARY 20, 2025

Modern POS systems have evolved into command centers that help you manage everythingfrom orders, payments, inventory, reservations, you name itall with just a few clicks. A reliable restaurant POS system provides real-time table status updates, helping staff make quick seating decisions, reduce wait times, and optimize service flow.

POS Systems 52

POS Systems Reservations Server Scheduling 52

SiteMinder

OCTOBER 11, 2022

Regardless of seniority, these are all customer facing positions and require excellent people skills. The purpose of the role is to ensure that all guests receive high quality customer service. Key attributes include strong people skills, attention to detail, good leadership skills and customer service experience.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

Modern Restaurant Management

JANUARY 31, 2024

The past few years forced operators to make a lot of big changes all at once and now they’ve finally found a groove with those new processes, like online ordering (which 95 percent of FSRs say they currently offer), cloud POS systems (which 76 percent of FSRs are now using), and reservations tech (which 62 percent of FSRs are using).

Multi-Unit Operations 203

Multi-Unit Operations Bookkeeping POS Systems Pricing 203

LimeTray

FEBRUARY 9, 2025

Table Management Weve all seen it: customers waiting to be seated, the hostess scrambling to figure out where to put them, and suddenly, theres a bottleneck. With instant updates on table availability and reservations, your staff can seat customers more efficiently. Plus, youll never double-book a table again.

Pricing 52

Pricing POS Systems Server Scheduling 52

Revenue Hub

JUNE 18, 2024

The Front Desk Manager in a hotel is pivotal in orchestrating the first and lasting impressions of guests, managing the reception team to ensure a seamless check-in and checkout process, handling reservations and addressing guest inquiries and concerns – always with the utmost professionalism. reservations, housekeeping, maintenance, etc.),

Guest Satisfaction 109

Guest Satisfaction Pricing Housekeeping Communication 109

Modern Restaurant Management

JUNE 16, 2023

For example, AI phone answering systems can take calls, schedule reservations and answer any questions a caller may have. These can be great for establishments where staff frequently can’t make it to the phone, but other solutions may provide a better ROI, such as online ordering and reservation systems.

Customer Service 110

Customer Service Reservations Scheduling Presentation 110

7 Shifts

DECEMBER 18, 2023

All of that on top of the everyday tasks from scheduling to payroll to reporting can catch up to you. Employee scheduling software Say goodbye to frustrating spreadsheets, paper schedules, and confusing text message chains. Creating analog schedules is time-consuming, and you also won’t collect any scheduling data.

POS Systems 78

POS Systems Scheduling Reservations Communication 78

7 Shifts

MARCH 16, 2022

High staff turnover has the potential to negatively impact your business's productivity, employee morale and, of course, the quality of product and customer service. Get Staff Buy-in On Scheduling. 56% of the restaurant employees we surveyed said that more flexibility in their scheduling would make them happier on the job.

Scheduling 148

Scheduling Server Communication Sanitation 148

7 Shifts

OCTOBER 9, 2019

A mobile app in particular allows customers to create a profile, track their rewards, get exposed to the brand more frequently, and, most importantly, receive new offers. Integrating your mobile app with your POS takes things a step further by helping you gather more meaningful data and provide exceptional customer service.

Marketing 113

Marketing Reservations Accounting Information 113

LimeTray

JANUARY 31, 2025

Custom restaurant POS software development is becoming a lifeline for businesses that rely on operational efficiency and personalized customer care. The appeal of custom POS solutions is that they’re designed to meet each restaurant’s unique needs, improving everything from customer service to overall productivity.

POS Systems 52

POS Systems Maintenance Server Customer Service 52

Revenue Hub

JANUARY 9, 2023

Demand forecasting also helps hotels optimize their staffing levels by allowing them to plan for the number of employees they will need to schedule for cleaning rooms and servicing guests. This can help improve operational efficiency and reduce labor costs while ensuring that the hotel can provide good customer service to guests.

Pricing 98

Pricing Information Article Blog 98

The Restaurant Times

NOVEMBER 11, 2021

7shifts is an online app that allows you to keep track of personnel scheduling and labour expenditures. The built-in labour cost savings calculator will assist you in making critical scheduling decisions. Employees can be rostered for shifts according to their availability and shift needs. 7shifts can also work with your POS system.

POS Systems 93

POS Systems Scheduling Customer Service Reservations 93

7 Shifts

OCTOBER 2, 2019

You’re now responsible for their schedules, their paychecks, their days off, and setting an example for professionalism. Employees at all levels now recognize that “the learning curve is the earning curve,” and they are demanding access to dynamic learning opportunities that fit their individual needs and schedules.

Communication 114

Communication Scheduling Server Training 114