article thumbnail

The Digital Revolution, Evolving Consumer Expectations and Other Trends

Modern Restaurant Management

Regulatory Compliance – Staying abreast of evolving food safety regulations remained a persistent challenge in 2023. Restaurants dedicated resources to closely monitor regulatory changes so they could help ensure compliance and mitigate risks.

article thumbnail

Mastering Restaurant SOPs: Essential Checklists for Every Operation

Synergy Suite

From cooking techniques to customer service interactions, SOPs enhance quality, delineate routine tasks, streamline processes, and ultimately keep customers satisfied. Therefore, having restaurant checklists and detailed task instructions ensures you’re following the law while providing exceptional customer service.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Hospitality training: Courses and programs for hotels

SiteMinder

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To educate employees on health and safety standards, emergency procedures, and regulatory compliance to ensure a safe environment for guests and staff.

article thumbnail

Food and beverage consultant: what you need to know to start your career

Les Roches

Responsibilities of a food and beverage management consultant include providing companies with the latest information and advice on industry trends, regulatory compliance, customer experience and business model development, marketing strategies, menu design concepts, point-of-sale systems, and more.

article thumbnail

Lesser-known roles: how to become a hotel inspector

Les Roches

Pursuing a degree in hospitality management or a related field will give you valuable foundational knowledge in hotel operations, customer service and quality standards. This will also provide you with first-hand knowledge of different types of hotel services.

article thumbnail

The Restaurant Scheduling Guide – How-to, Tips, and Restaurant Scheduling Software

Synergy Suite

What’s the most important prerequisite for running a high-quality food service establishment? Is it customer service? Better Customer Service. Your service is top tier when your employees are satisfied, and your schedule is tight with no gaps or under-staffed shifts. Labor Laws and Compliance.

article thumbnail

How to start a hotel management company

Les Roches

You’ll need to develop strategic plans, set goals, analyze financial performance and make informed decisions that drive profitability and growth Customer service excellence: exceptional customer service skills are fundamental for delivering memorable guest experiences and building customer loyalty.