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It also found that consumers: Shop locally for quality goods and experiences : In addition to supporting the local community, consumers choose to shop at small businesses for the quality of goods (48 percent) and customerservice (45 percent) as well as the ability to find unique/niche merchandise (44 percent).
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Apps have already been appropriated by many companies to provide intelligent real-time customerservice without the need to place a human in position. Facebook has ‘M’, Amazon has ‘Alexa’, Apple has created ‘Viv’ in addition to Siri, and Google has announced its ‘Assistant’ service. Propertymanagement A.I
To prevent this, give staff the training and resources they need to deliver excellent customerservice. . Your propertymanagement system (PMS) should make daily operations smoother and more efficient for your staff. Use your PMS’ housekeeping report to ensure that each room is clean and sanitized.
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