7 Shifts

NOVEMBER 25, 2024

In fact, 70% of Americans said they were willing to spend more money when they believe they were provided with excellent customer service. On the other end of that spectrum, 91% of customers who are unhappy with your service will not do business with you again.

Back of House 88

Back of House Training Procurement Server 88

Synergy Suite

JUNE 27, 2023

The integration between inventory management and purchasing allows for seamless procurement of ingredients and supplies, automating the purchasing process based on inventory levels and pre-set reorder points. This helps in avoiding understaffing or overstaffing situations, maximizing productivity, and delivering a high level of service.

Scheduling 52

Scheduling POS Systems Information Labor Cost Controls 52

Synergy Suite

SEPTEMBER 17, 2024

Common Mistakes in Vendor Management Managing vendor relationships is crucial to successful restaurant operations, yet common mistakes can hinder efficiency and, ultimately, customer satisfaction. Scheduled meetings with vendors foster continuous feedback loops, including performance assessments, promoting collaborative improvements.

Vendor Management 52

Vendor Management Scheduling Procurement Pricing 52

The Restaurant Times

JANUARY 19, 2021

As the speed of preparation and customer service depends highly on the kitchen efficiency, you must pay due attention to the quality of your equipment. Unless you follow these steps, you may end up having a cluttered kitchen and workspace that further hinders day to day operations and also delays customer service.

Maintenance 52

Maintenance Demo Customer Service Budgeting 52

The Restaurant Times

JUNE 30, 2021

Optimum coordination and optimization between the two will increase customer satisfaction. . Furthermore, a manager should also handle any supply chain issues and the procurement of raw materials. Besides, restaurant manager responsibilities also include general administration, making reservations, and handling customer complaints.

Budgeting 52

Budgeting Training Procurement Customer Service 52

Synergy Suite

NOVEMBER 30, 2023

Front-of-House (FOH) Labor: FOH staff includes servers, bartenders, hosts/hostesses, and buspersons who interact directly with customers and provide service. Managing labor costs requires optimizing staff schedules, ensuring efficient staffing levels during peak hours, and monitoring employee productivity.

Portion Control 52

Portion Control Scheduling Pricing Training 52

The Restaurant Times

MAY 30, 2021

Besides, setting up a restaurant business requires entering into contracts, getting licenses, handling the finances, shift scheduling, and other operations. Procurement of raw materials, vendors, suppliers, inventory cost are some of the production-related aspects one should consider while planning production.

Organizational Planning 52

Organizational Planning Information Marketing Procurement 52