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Role of hotel operations manager: Duties & responsibilities

SiteMinder

Operations managers must balance cost control with maintaining high-quality services, ensuring that every dollar spent contributes to profitability. Managers who leverage automated booking systems, AI-driven customer service, and data analytics tools can improve operational efficiency and guest satisfaction.

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Food and beverage consultant: what you need to know to start your career

Les Roches

Responsibilities of a food and beverage management consultant include providing companies with the latest information and advice on industry trends, regulatory compliance, customer experience and business model development, marketing strategies, menu design concepts, point-of-sale systems, and more.

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How to start a hotel management company

Les Roches

You’ll need to develop strategic plans, set goals, analyze financial performance and make informed decisions that drive profitability and growth Customer service excellence: exceptional customer service skills are fundamental for delivering memorable guest experiences and building customer loyalty.

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Sustainability in business and why it’s key in hospitality

Les Roches

By integrating eco-friendly and socially responsible initiatives into their operations, businesses can unlock various benefits, including: Reducing operating costs Enhancing reputation Boosting investment Regulatory compliance Reducing impact on the environment Attracting eco-conscious customers.