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In the hospitality industry, devotion to daily tasks is a must for the best service possible. This presents another challenge for management: raising employee satisfaction without ignoring other business aspects. Valetservices, spa services, and more can be managed through the PMS.
Apps have already been appropriated by many companies to provide intelligent real-time customerservice without the need to place a human in position. Facebook has ‘M’, Amazon has ‘Alexa’, Apple has created ‘Viv’ in addition to Siri, and Google has announced its ‘Assistant’ service. Nobody has seen it before.”
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