Remove Customer Service Remove Presentation Remove Regulatory Compliance
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Mastering Restaurant SOPs: Essential Checklists for Every Operation

Synergy Suite

From cooking techniques to customer service interactions, SOPs enhance quality, delineate routine tasks, streamline processes, and ultimately keep customers satisfied. Therefore, having restaurant checklists and detailed task instructions ensures you’re following the law while providing exceptional customer service.

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Lesser-known roles: how to become a hotel inspector

Les Roches

This growth presents a multitude of opportunities, not only for hotels themselves but also for individuals seeking a rewarding career as hotel inspectors. By understanding the guest experience, inspectors can provide actionable insights to improve service quality and guest satisfaction. trillion in 2023.

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How to start a hotel management company

Les Roches

How to start a hotel management company 24th June, 2024 In this article The hospitality industry is a dynamic and thriving sector that presents plenty of opportunities for aspiring entrepreneurs. Starting a hotel management company is one of those and can be both rewarding and lucrative.

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The Restaurant Scheduling Guide – How-to, Tips, and Restaurant Scheduling Software

Synergy Suite

What’s the most important prerequisite for running a high-quality food service establishment? Is it customer service? Better Customer Service. Your service is top tier when your employees are satisfied, and your schedule is tight with no gaps or under-staffed shifts. Labor Laws and Compliance.

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Sustainability in business and why it’s key in hospitality

Les Roches

In essence, it’s about meeting the needs of present generations without compromising the rights of future generations. Customer service: effective communication and customer service skills are essential in the hospitality industry and top hotel brands will look for these. What is sustainability in business?

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Restaurant Employee Onboarding: How-to and Common Topics

Synergy Suite

For most quick-service and fast casual restaurant chains, a representative from the HR department should be present to explain the forms, answer any questions, and ensure that all the required items are taken care of. Customer Service and Sales. Customer Service and Sales. Compliance and Safety.

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The Restaurant Training Guide: Why and How to Train Restaurant Staff

Synergy Suite

However, the most common negative results include: Poor Customer Service. The customer suffers the most without a uniform system for the kitchen and the front of the house. Training must outline the ideal customer experience from beginning to end. Guest and Customer Service Principles. Compliance and Safety.