Modern Restaurant Management

MAY 31, 2022

For example, basic point of sale (POS) systems or integrated restaurant management systems are useful digital tools that enable data reporting. It also provides managers or owners a way to justify any decisions regarding staffing, menu development, or customer service operations.

POS Systems 196

POS Systems Download Reservations Training 196

7 Shifts

DECEMBER 18, 2023

All of that on top of the everyday tasks from scheduling to payroll to reporting can catch up to you. Employee scheduling software Say goodbye to frustrating spreadsheets, paper schedules, and confusing text message chains. Creating analog schedules is time-consuming, and you also won’t collect any scheduling data.

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POS Systems Scheduling Reservations Communication 78

Modern Restaurant Management

APRIL 20, 2021

While many have already taken the plunge to see what customer insight data can do for their business, those who haven’t should start – and there are a few places that they might not even think of where they can begin this journey. The data from these tools can help restaurants streamline systems and improve customer service.

POS Systems 215

POS Systems Customer Service Scheduling Marketing 215

7 Shifts

NOVEMBER 15, 2024

What does excellent customer service mean to you? Tell us about a time you dealt with a difficult customer. How do you handle a situation where a customer complains about the wait time? Use this interview question to explore the candidate’s familiarity with food service operations. How did you resolve it?

Server 78

Server Communication POS Systems Customer Service 78

7 Shifts

SEPTEMBER 9, 2024

From offering flexible work schedules and providing regular feedback and recognition, let’s explore strategies to build a strong, committed team that drives your restaurant’s success. And allow them to plan their lives by sending them the work schedule at least two weeks in advance.

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Training Scheduling Server Communication 134

The Restaurant Times

JULY 15, 2020

Customers are an integral part of the restaurant business. At a time when there is intense competition, the kind of customer service a restaurant provides determines its success or failure. While customer service may be associated with dine-in facilities, it is an equally important part of online delivery services as well.

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POS Systems Server Scheduling Customer Service 69

Lithos POS

JUNE 3, 2024

Here are some SOPs commonly used in the food business Food Preperation Food Safety and Hygiene Customer Service Cleaning and Maintenance Opening and Closing Procedures Employee Training and Management Inventory Management Financial Transactions Emergency Procedures Implementing this guideline will help ensure quality across various business areas.

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POS Systems Training Accounting Blog 52

Synergy Suite

DECEMBER 19, 2023

SPMH allows you to identify peak hours and allocate resources strategically, ensuring that your workforce is optimized to meet customer demand without unnecessary labor costs. Efficient scheduling and staff management based on SPMH metrics contribute directly to a more cost-effective operation. Your employees will like it, too.

POS Systems 52

POS Systems Scheduling Training Pricing 52

Synergy Suite

JUNE 27, 2023

The seamless flow of information between these components facilitates efficient procurement, menu planning, operations management, financial analysis, and compliance, leading to improved profitability and customer satisfaction. Time and Attendance Labor and employee scheduling is closely tied to time and attendance tracking.

Scheduling 52

Scheduling POS Systems Information Labor Cost Controls 52

7 Shifts

JANUARY 10, 2024

RMSes vary widely in terms of features and functions, but most include point of sale (POS), inventory management, staff management, payroll, employee scheduling, and more. These systems offer a unified solution for sales, inventory, and customer management. Reduced costs Waste is everywhere in the restaurant industry.

Scheduling 78

Scheduling Server Customer Service Back Office Operations 78

7 Shifts

JANUARY 10, 2024

RMSes vary widely in terms of features and functions, but most include point of sale (POS), inventory management, staff management, payroll, employee scheduling, and more. These systems offer a unified solution for sales, inventory, and customer management. Reduced costs Waste is everywhere in the restaurant industry.

Scheduling 78

Scheduling Server Customer Service Back Office Operations 78

7 Shifts

MAY 23, 2024

Improving your restaurant operations to succeed in this highly competitive industry means serving quality food and providing excellent customer service while minimizing waste, reducing costs, and keeping your employees engaged. properly tracking employee schedules and paying them for all hours rendered, including overtime).

Bookkeeping 88

Bookkeeping Scheduling Training Accounting 88

7 Shifts

AUGUST 18, 2024

These employees will be the first point of contact with customers, so you must ensure you have the right staff to deliver exceptional customer service. They should also be outgoing and able to socialize with customers. Finally, they should be responsible and reliable, with a strong focus on customer service.

Customer Service 148

Customer Service Marketing Special Events Scheduling 148

7 Shifts

SEPTEMBER 19, 2019

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue.

Scheduling 113

Scheduling Communication Training Customer Service 113

7 Shifts

AUGUST 19, 2020

Happier, motivated staff results in reduced turnover and better customer service. While you can’t watch over everybody’s shoulder while they figure things out, keeping documents by your POS systems will significantly speed up training and reduce costly errors. Detailed instructions on how to use the POS system.

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Training POS Systems Communication Document 148

7 Shifts

SEPTEMBER 14, 2020

As the store counts grew so too did the number of The Human Bean managers and barista team members – but a store level scheduling, labor management, and universal communication software was desired to scale the business. As a result of this approach, making adjustments to the schedule wasn’t the easiest process before the team had 7shifts.

Scheduling 78

Scheduling POS Systems Communication Training 78

Lithos POS

DECEMBER 19, 2023

In the front-of-house, he is responsible for customer service, reservations, and the overall dining experience. They manage staff schedules, handle customer inquiries or concerns, and contribute to creating a welcoming atmosphere. Their coordination matters in customer service.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

Synergy Suite

APRIL 24, 2023

Integration with POS and Kitchen Systems To streamline operations and ensure efficient order processing, online ordering systems often integrate with a restaurant’s point-of-sale (POS) system and kitchen management software.

POS Systems 52

POS Systems Information Maintenance Pricing 52

The Restaurant Times

NOVEMBER 11, 2021

7shifts is an online app that allows you to keep track of personnel scheduling and labour expenditures. The built-in labour cost savings calculator will assist you in making critical scheduling decisions. 7shifts can also work with your POS system. 7shifts can also work with your POS system.

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POS Systems Scheduling Customer Service Reservations 93

Modern Restaurant Management

JANUARY 31, 2024

The past few years forced operators to make a lot of big changes all at once and now they’ve finally found a groove with those new processes, like online ordering (which 95 percent of FSRs say they currently offer), cloud POS systems (which 76 percent of FSRs are now using), and reservations tech (which 62 percent of FSRs are using).

Multi-Unit Operations 203

Multi-Unit Operations Bookkeeping POS Systems Pricing 203

The Restaurant Times

NOVEMBER 10, 2021

One way to make your customers happy is to tell them how fast their food can reach them. Customers can easily track delivery drivers and get real-time location information about where their order is. . Professional customer service is another aspect of running a successful restaurant business. Customer Data .

POS Systems 52

POS Systems Catering Information Article 52

The Restaurant Times

MARCH 10, 2023

They are in charge of scheduling, handling customer complaints, and interviewing and hiring new employees. They also answer phones and direct customers to their seats. Headwaiter: To provide the best possible customer service, the headwaiter supervises the waitpeople, host staff, and bussers.

Front of House 52

Front of House Server POS Systems Reservations 52

7 Shifts

MARCH 16, 2022

High staff turnover has the potential to negatively impact your business's productivity, employee morale and, of course, the quality of product and customer service. Get Staff Buy-in On Scheduling. 56% of the restaurant employees we surveyed said that more flexibility in their scheduling would make them happier on the job.

Scheduling 148

Scheduling Server Communication Sanitation 148

Synergy Suite

NOVEMBER 2, 2023

Efficient staff scheduling and management can help optimize this metric. Understanding the trajectory of these percentages helps in making informed decisions about staffing levels, scheduling, and overall labor management. Evaluate staff scheduling and labor efficiency by comparing labor costs to customer traffic.

Scheduling 52

Scheduling Training Information Cost Reduction 52

Restaurant Engine

FEBRUARY 24, 2021

Poached offers a full setup for hiring managers and restaurant owners/managers to review resumes, message candidates, and even schedule interviews. Tell me about your customer service experience/training. Describe a difficult customer and how you solved the situation. All the tools you need are in one place.

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Server Customer Service Training POS Systems 64

Restaurant Engine

AUGUST 25, 2021

Because we care about you saving money with Square for your restaurant, we’re going to break it down for you and highlight what makes it a potential point of sale system for your restaurant. In addition, you can also manage delivery and pickup orders which ensures you’re meeting the needs of your customers. Customize team access.

Scheduling 59

Scheduling Pricing Definition POS Systems 59

NCC USA

MAY 17, 2022

The shrinking workforce triggered a vicious cycle: fewer employees mean longer wait times, customers and managers get frustrated and take it out on the employee, and the worker quits. Staff will be happier with set expectations, reliable schedules, and the ability to switch or pick up shifts.

Scheduling 52

Scheduling POS Systems Information Customer Service 52

7 Shifts

MAY 23, 2024

The one thing you should never forget is that nothing compares to top-notch customer service , which starts with a warm greeting as soon as your customers enter the door. It sets a welcoming tone and makes your customers feel acknowledged. A simple greeting can go a long way.

Pricing 78

Pricing Scheduling Events Marketing 78

Modern Restaurant Management

DECEMBER 21, 2022

We’ll see more restaurants offering their employees gig-like schedule flexibility and instant access to earned wages. " – Legion's Chief Customer Officer, Michael Spataro. "Balancing Pizza restaurants are ahead of the curve in implementing SaaS solutions that can handle highly customized, complex orders.

Pricing 197

Pricing POS Systems Front of House Marketing 197

7 Shifts

OCTOBER 12, 2022

This encourages the restaurant staff to work as a team to provide better customer service. A point system for pooled tips is one of the more complex methods, with different types of employees awarded a certain number of points. Servers at traditional full-service restaurants rely on tips more than any other restaurant concept.

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Server Back of House POS Systems Customer Service 146

Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. Artificial Intelligence will play a bigger role in restaurants whether it’s taking orders, managing customer service or doing some of the back of the house work.

Pricing 215

Pricing Catering Training Marketing 215

7 Shifts

AUGUST 2, 2023

For example, 7shifts' Tip Payouts is particularly helpful due to its integration with Tip Pooling and POS systems. The only all-in-one restaurant team management platform It’s time to 86 using multiple tools for your scheduling, tip management, and payroll.

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Training Demo Information Communication 78

The Restaurant Times

APRIL 18, 2021

A robust POS system would print instant KOT (Kitchen Order Tracking) and integrate online and offline orders, assisting in better scheduling and smooth deliveries. A good tactic to enhance popularity is providing good customer service.

POS Systems 52

POS Systems Customer Service Scheduling Catering 52

The Restaurant Times

NOVEMBER 19, 2021

Brands that strive to deliver excellent customer service need not be concerned. The dining experience is still centred on the service experience. Companies are investing in delivery bots because city dwellers demand practically everything to be delivered immediately or on a schedule. Efficient Food Delivery .

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POS Systems Reservations Server Customer Service 52

Synergy Suite

JANUARY 12, 2024

For instance, the formula could be expanded to include a bunch of other items: Total Revenue = Total Sales + Venue Rental Revenue + Catering Service Revenue + Merchandise Sales + Interest on Investments + Partner and Promotion Revenue …. Revenue can be calculated for a specific time period, like a day, week, month, or year.

POS Systems 52

POS Systems Information Pricing Accounting 52

Modern Restaurant Management

FEBRUARY 18, 2020

Although the land, labor, and creativity of farm-to-table sourcing is so exciting and delicious, considerable operational disruption, scheduling, and menu management is still required to make it all a profitable business model. Store schedules and labor management. Integration with third party aggregators. Reduce theft.

Marketing 215

Marketing Catering Customer Service Front of House 215

Modern Restaurant Management

JUNE 12, 2024

Restaurant operators can achieve this by prioritizing digital investments that streamline operations, boost the customer experience, and deliver a strong ROI. For example, implementing a seamless online reservation system optimizes the restaurant's scheduling while offering convenience to customers.

Scheduling 189

Scheduling Server Reservations POS Systems 189