Modern Restaurant Management

MARCH 26, 2020

Business intelligence and data analytics solutions are transforming the restaurant industry. Now more than ever, new systems are empowering owners and managers to optimize service, boost guest engagement, enhance menu performance, slash waste, and much more. The shift to cloud-based applications has not changed the equation.

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Maintenance POS Systems Information Customer Service 218

Modern Restaurant Management

JUNE 1, 2023

By now, loyalty programs have shifted from a “nice-to-have” to a “need-to-have” for restaurants looking to retain customers and drive revenue amid record inflation figures and increased prices. Customers aren’t the only benefactors of personalization; it’s immensely value to restaurants as well.

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POS Systems Customer Service Catering Pricing 179

Modern Restaurant Management

SEPTEMBER 16, 2021

Because of the COVID-19 pandemic, it was critical to reduce frequent touch points in brick-and-mortar stores, including restaurants, bars and cafes. Another touchless feature many restaurants are adding to their operations is payment methods. Customers and business owners alike can benefit from their use.

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POS Systems Download Accounting Communication 186

Modern Restaurant Management

AUGUST 16, 2023

Restaurants have had to adapt beyond the conventional to navigate the stormy waters and emerge stronger than ever before. An added benefit: restaurants can also capture and analyze valuable customer data. Using cutting-edge technology positions restaurants to unlock a wealth of prospects to enhance the customer experience.

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POS Systems Customer Service Back of House Catering 167

Modern Restaurant Management

FEBRUARY 4, 2022

Though many of the market forces that shaped the restaurant industry in 2021 were closely linked to disruption from the pandemic's onset in 2020, 2022 brings new challenges — and opportunities. Unprecedented labor and supply chain pressure will drive most of the restaurant trends that will define 2022, industry analysts say.

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Reservations Definition POS Systems Customer Service 218

7 Shifts

AUGUST 18, 2024

Opening a restaurant is a big challenge that requires a huge investment of time and money. But the challenges don’t stop there—once open you have to focus on improving processes, managing labor schedules, and controlling restaurant costs. Indeed, controlling restaurant costs is one of your biggest challenges.

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POS Systems Scheduling Budgeting Pricing 148

The Restaurant Times

AUGUST 5, 2021

For the vast F&B market in the UAE, mobile POS systems are an asset. Whether it’s delivery and takeaway or dine-in services for food and beverages, the fast-paced environment of the restaurant industry demands speed and portability. This is exactly what a mobile POS system has to offer.

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POS Systems Catering Customer Service Marketing 64

Lithos POS

SEPTEMBER 27, 2023

One of the significant changes that happened in the restaurant industry is the technology revolution. The restaurant point of sale system is an effective innovation in the restaurant industry. POS, or Point of Sale, refers to the point at which a sales transaction reaches its ending. It has got so many innovations.

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POS Systems Accounting Front of House Server 69

Modern Restaurant Management

DECEMBER 10, 2021

While your restaurant may feature a diverse menu, delicious food, a great ambiance, and excellent customer service, you will still struggle to build a customer base without promoting it. The fact is that running a successful restaurant is more than just offering good food and good service.

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Modern Restaurant Management

NOVEMBER 30, 2023

By investing in a data-driven POS platform, restaurant operators can address labor challenges, fine-tune their stock management, design promotions based on current trends, reduce human error and more. This shift underscores the evolution of POS systems from mere transactional tools to comprehensive data hubs.

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Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. Although such a development is possible a decade ahead of us, we continue to see the rise of AI in restaurants for some level of cooking. And, restaurants need to adapt. To get a receipt for your order, reply with Hi.

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Back of House POS Systems Training Front of House 211

7 Shifts

DECEMBER 18, 2023

The role of a restaurant manager is always in motion. But there are several different tools to help you manage your restaurant—from single shifts and tasks to top-level overviews showing your business's health. But the constantly moving and shifting nature of the restaurant industry deserves a dedicated and agile tool.

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POS Systems Scheduling Reservations Communication 158

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour.

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Pricing Catering Training Marketing 215

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Christopher Baron of RedBaron Consulting.

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Marketing Catering Customer Service Front of House 215

7 Shifts

AUGUST 19, 2020

The restaurant industry has a reputation for high staff turnover. staff turnover —and while a portion of this statistic is inevitable given the demographic of restaurant employees ( more than a third are students or teenagers whose jobs and circumstances change more frequently), this figure represents a problem that needs to be resolved.

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Training POS Systems Communication Document 148

Restaurant Engine

DECEMBER 8, 2021

Research several POS solutions to find the one that best fits your needs. When it’s time to purchase a point-of-sale solution for your restaurant, it’s a big decision and one you want to research thoroughly. The first thing you should know is that a point-of-sale (POS) system will improve many of the functions of your restaurant.

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POS Systems Customer Service Accounting Budgeting 96

Restaurant Engine

MAY 24, 2022

Thinking about a POS system? Your customers will thank you. As a restaurant owner or manager, you know how important the overall consumer experience is to the success of your restaurant. What your customers experience with your restaurant is as important as the food they eat.

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POS Systems Information Marketing Customer Service 59

7 Shifts

NOVEMBER 14, 2024

Have you ever walked into a restaurant, excited for a great meal, but the server can’t answer your questions about the menu? There was a time when 70% of F&B employees didn’t receive training for customer service. A well-structured restaurant training program will let you turn this around.

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Training POS Systems Server Customer Service 78

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

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Pricing POS Systems Front of House Marketing 197

Restaurant Engine

JUNE 22, 2022

With the global point of sale (POS) market growing at exponential rates , you may be wondering if a POS system is really worth the investment for your restaurant. A POS system can help speed up your restaurant, meet your customers’ needs faster, and help your team work more efficiently.

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POS Systems Server Customer Service Marketing 111

The Restaurant Times

OCTOBER 13, 2021

A good restaurant loyalty program could be a customer magnet for your restaurant. When it comes to rewards programs, customers have expectations, and if those expectations are not satisfied, it can be tough to persuade them to participate in your loyalty program. Track Rewards Points .

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POS Systems Information Server Customer Service 52

Modern Restaurant Management

JUNE 24, 2020

In this edition of MRM News Bites, we feature help for small business owners and products for the 'new normal' for restaurants as they reopen. “This new feature helped us keep our doors open and continue serving our customers during the recent downturn,” he said. On-Demand Delivery for Square Online Store.

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Sanitation Information Marketing Server 215

The Restaurant Times

JULY 9, 2021

Customer experience plays a crucial role in determining the success of a restaurant business. It is thus important to give your best in making customers happy by coming up with creative restaurant customer service ideas. Deliver Stellar Service With These Restaurant Customer Service Ideas.

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Customer Service POS Systems Training Sanitation 59

Synergy Suite

FEBRUARY 21, 2023

Selecting the right point of sale (POS) system is a crucial decision for restaurant owners and operators. The ideal POS system should align with the unique requirements of your restaurant business, ensuring seamless operations, enhanced customer experiences, and efficient management.

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POS Systems Training Budgeting Reservations 52

Synergy Suite

FEBRUARY 7, 2023

A seamless restaurant Point of Sale (POS) and payment processing experience can make all the difference in shaping a customer’s perception of your restaurant. A good restaurant POS system not only ensures smooth and accurate transactions but also enhances operational efficiency and customer satisfaction.

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POS Systems Definition Server Information 52

The Restaurant Times

JUNE 25, 2020

Technological innovations and restaurant automation have brought a revolution in the restaurant industry. Restaurant technology has had a massive impact on F&B businesses operating in a lucrative market like Dubai, where the competition is ever rising. Must-Have Features In A Restaurant POS Software.

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Modern Restaurant Management

AUGUST 26, 2024

trillion by 2028, restaurants face a big decision. This guide helps restaurants pick the right way to deliver. Third-Party Delivery In the past, customers had to call or fill out forms on the restaurant's website to get food to their doorsteps. This approach allows for more control over the customer's experience.

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POS Systems Training Front of House Information 179

The Restaurant Times

SEPTEMBER 30, 2021

The restaurant industry is evolving at an incredible rate. Running a restaurant comes with long and short-term problems that will exhaust you if you don’t have any assistance or prior experience. Imagine the time and cost efficiencies you could get with a complete restaurant management system.

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POS Systems Server Information Front of House 98

7 Shifts

SEPTEMBER 9, 2024

over the past decade, keeping employees in restaurants has become increasingly difficult. However, attracting high-quality restaurant employees goes beyond just filling open positions. Some restaurant staff may prefer fewer hours to accommodate school or family, while others might be looking for full-time work with a steady income.

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Training Scheduling Server Communication 134

7 Shifts

OCTOBER 12, 2022

There's no one-size-fits-all answer when it comes to distributing tips among restaurant staff, but there are a few different methods that are commonly used. This guide will cover some of the most popular methods for restaurant tip payouts, and offer some pros and cons for each so that you can decide what will work best for your establishment.

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Server Back of House POS Systems Customer Service 146

Lithos POS

AUGUST 31, 2023

However, using point of sale system you can automate all those business operations. The system advent so many changes in the retail and restaurant industries. Here are some key features of the boutique POS system. POS allows you to streamline all your inventory operations.

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POS Systems Accounting Blog Customer Service 52

Modern Restaurant Management

JANUARY 31, 2024

Will 2024 be a comeback year for restaurants? Despite challenges including inventory costs, commission fees and staff turnover, many restaurant owners are expressing optimism about moving forward, according to TouchBistro’s 2024 State of Restaurants Report. What results did you find surprising and why?

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Multi-Unit Operations Bookkeeping POS Systems Pricing 203

7 Shifts

MARCH 16, 2022

A restaurant earns its reputation primarily from two things: its food and its service. In order to deliver on both these accounts, it's critical to cultivate an environment where people — customers and staff alike — want to be. That's why it is important to learn how to motivate your restaurant employees. Be Flexible.

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Scheduling Server Communication Sanitation 148

The Restaurant Times

JULY 24, 2021

Restaurant billing software is now indispensable for every restaurant format. With the expanding restaurant industry, it has become essential to enhance and automate restaurant operations. A billing software eases billing operations by automation and improves the overall customer experience. Online Ordering.

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POS Systems Customer Service Presentation Article 72

The Restaurant Times

JULY 15, 2020

Customers are an integral part of the restaurant business. At a time when there is intense competition, the kind of customer service a restaurant provides determines its success or failure. Restaurants having a call order management system in place are able to respond immediately to customer orders and requests.

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POS Systems Server Scheduling Customer Service 69

7 Shifts

SEPTEMBER 19, 2019

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. But restaurant management is the glue that holds it all together. With so many responsibilities, running a restaurant can be tricky. Sound familiar?

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Scheduling Communication Training Customer Service 113

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Plant-based Menu Items.

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POS Systems Marketing Training Pricing 138