Remove Customer Service Remove Multi-Unit Operations Remove Reservations
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Survey Says: Restaurateurs Are Making Expansion Plans

Modern Restaurant Management

The past few years forced operators to make a lot of big changes all at once and now they’ve finally found a groove with those new processes, like online ordering (which 95 percent of FSRs say they currently offer), cloud POS systems (which 76 percent of FSRs are now using), and reservations tech (which 62 percent of FSRs are using).

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MRM Franchise Feed: White Castle’s 25-Year Club and Cheddar Weather

Modern Restaurant Management

23, White Castle added 68 team members to its 25-Year Club, an honor reserved for those who have worked for White Castle for 25 years. Our growth and success are based on product quality and customer service. ” White Castle founder, Billy Ingram, began with just four team members in March of 1921. .

Marketing 185
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Ghost Lemonade, Robotic Barista and Flippy for Sale

Modern Restaurant Management

Staff are able to shift to front of the house roles where needs have increased for customer service-oriented activities like heavier and regular cleaning regimes, delivery and takeout order fulfillment, and outdoor ordering and hosting.

Marketing 154