Remove Customer Service Remove Marketing Remove Regulatory Compliance
article thumbnail

The Digital Revolution, Evolving Consumer Expectations and Other Trends

Modern Restaurant Management

Regulatory Compliance – Staying abreast of evolving food safety regulations remained a persistent challenge in 2023. Restaurants dedicated resources to closely monitor regulatory changes so they could help ensure compliance and mitigate risks.

article thumbnail

Role of hotel operations manager: Duties & responsibilities

SiteMinder

Operations managers must balance cost control with maintaining high-quality services, ensuring that every dollar spent contributes to profitability. Managers who leverage automated booking systems, AI-driven customer service, and data analytics tools can improve operational efficiency and guest satisfaction.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Hospitality training: Courses and programs for hotels

SiteMinder

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To educate employees on health and safety standards, emergency procedures, and regulatory compliance to ensure a safe environment for guests and staff.

article thumbnail

Food and beverage consultant: what you need to know to start your career

Les Roches

Responsibilities of a food and beverage management consultant include providing companies with the latest information and advice on industry trends, regulatory compliance, customer experience and business model development, marketing strategies, menu design concepts, point-of-sale systems, and more.

article thumbnail

How to start a hotel management company

Les Roches

Hotel managers are tasked with ensuring the smooth and efficient operation of the property while providing exceptional service to guests. The role may also involve aspects of marketing, sales, revenue management and strategic planning to increase profitability and competitiveness.

article thumbnail

Lesser-known roles: how to become a hotel inspector

Les Roches

Pursuing a degree in hospitality management or a related field will give you valuable foundational knowledge in hotel operations, customer service and quality standards. This will also provide you with first-hand knowledge of different types of hotel services.

article thumbnail

Sustainability in business and why it’s key in hospitality

Les Roches

By integrating eco-friendly and socially responsible initiatives into their operations, businesses can unlock various benefits, including: Reducing operating costs Enhancing reputation Boosting investment Regulatory compliance Reducing impact on the environment Attracting eco-conscious customers.