Modern Restaurant Management

JANUARY 21, 2020

The idea of using social media marketing to attract customers, all the while managing inventory and payroll, can be exhausting. A well-thought-out social media marketing strategy can earn you additional customers and increase your overall income. Marketers tend to suggest 1 promotion for every 8-10 posts.

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Marketing Information Customer Service Reservations 245

Modern Restaurant Management

FEBRUARY 18, 2022

It’s essential to adopt sound marketing strategies for your in-house food delivery business. Here are some tips to best advertise that you offer delivery services. Offer Quality Services. Excellent Customer Services : Your customer service rep and delivery employees reflect the image of the business.

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Marketing Customer Service Budgeting Information 188

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Customers are going to be hesitant to dine indoors. Basant Baruah, Senior Content Marketer, Beaconstac. Keegan Brown, Marketing Manager Easy On Hold & Brand Music.

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Marketing Communication Information Reservations 234

Modern Restaurant Management

JANUARY 10, 2023

according to Capterra’s TikTok Marketing Survey. TikTok marketing yields undeniable power, especially with Gen Z as it helps mitigate choice paralysis by giving users immersive, vertical videos that take them inside a business instantly, rather than sifting through text-heavy sites. Molly Burke. Make video quality a priority.

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Marketing Customer Service Accounting Information 212

Modern Restaurant Management

FEBRUARY 9, 2021

This article includes some simple digital marketing strategies that restaurants can quickly implement ahead of the Valentine’s Day holiday. With the Marketing Rule of 7 , it takes an average of seven interactions with a brand before a purchase takes place.

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Marketing Reservations Communication Customer Service 221

Modern Restaurant Management

JANUARY 7, 2021

Also, there is no other marketing medium that can reach your customers as best and as affordable as email marketing. Video email marketing makes a lot of sense. This is especially true if you wish to boost awareness about your restaurant, attracting new dine-ins, or enticing customers to keep coming back.

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Marketing Events Definition Communication 228

Modern Restaurant Management

MAY 24, 2022

As per a recent report by Global Market Insights, mobile wallet market size is projected to exceed USD 700 billion by 2027. Mobile wallets are expected to record a strong footprint in restaurants on account of the ongoing concerns over sanitation as well as minimizing contact between customers and staffers.

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Marketing Sanitation Customer Service Accounting 203

Modern Restaurant Management

SEPTEMBER 7, 2023

The Millennial generation is a force to be reckoned with, not only in the housing market but also in the dining industry. As Millennial homeownership surpasses Millennial renters for the first time, restaurants have a golden opportunity to engage this valuable demographic through targeted new mover marketing strategies.

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Marketing Catering Customer Service Reservations 203

Modern Restaurant Management

APRIL 3, 2025

I have a varied background in sales, marketing, and HR. I thought the mixture of customer service, catering, and serving up great food would fit me and my family well, so I decided to move forward. and how she creates a team culture where everyone contributes. I believe in being present in my store.

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Presentation Customer Service Catering Training 180

Modern Restaurant Management

MAY 27, 2022

Using images in restaurant email marketing is a great way to reach your current audience and expand as well. But how can I use images in my restaurant email marketing campaigns? But even if you stay within these parameters, you still need to test your images before sending out your email marketing. Include Webpage Links.

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Marketing Article Download Blog 203

Modern Restaurant Management

DECEMBER 10, 2021

While your restaurant may feature a diverse menu, delicious food, a great ambiance, and excellent customer service, you will still struggle to build a customer base without promoting it. The fact is that running a successful restaurant is more than just offering good food and good service. Create a Conversation Trigger.

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Marketing Information POS Systems Demo 226

Modern Restaurant Management

MAY 24, 2022

As per a recent report by Global Market Insights, mobile wallet market size is projected to exceed USD 700 billion by 2027. Mobile wallets are expected to record a strong footprint in restaurants on account of the ongoing concerns over sanitation as well as minimizing contact between customers and staffers.

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Marketing Sanitation Customer Service Accounting 179

Modern Restaurant Management

NOVEMBER 19, 2021

With all the challenges on your plate, implementing a robust marketing plan might not be on your radar. However, taking steps to increase your loyal customer base will ensure your restaurant flourishes during this difficult season. Here are a few unique marketing ideas designed to boost customer traffic and develop loyal customers.

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Marketing Special Events Events Customer Service 189

InnQuest

MARCH 2, 2023

Hotel management is a complex and challenging task requiring business acumen and customer service skills. This means identifying who your target market is, their needs and preferences, and how you can best serve them. For example, your target market is mainly business travelers.

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Customer Service Training Guest Satisfaction Pricing 224

Hotelogix

OCTOBER 30, 2024

This word-of-mouth marketing can be invaluable, especially in an industry where trust and reputation are paramount. Factors Influencing Customer Retention in Hotels Several factors play a critical role in influencing customer retention in the hotel industry: Quality of Service: Exceptional customer service is fundamental.

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Communication Guest Retention Demo Guest Satisfaction 147

Hotelogix

JANUARY 9, 2025

  Expanding to Newer Markets More travelers are now booking hotel rooms by the hour for flexibility and affordability. The hourly booking market, valued at $16.67 This initiative allows us to penetrate the Tanzanian hotel market. out 5 , with hundreds of clients speaking highly about our support services.

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Demo Document Book Marketing 130

Modern Restaurant Management

AUGUST 22, 2023

Based on all the buzz, it’s touted as AI-mazing for marketing. This has led many businesses to view it as a marketing magic bullet to solve their revenue woes. The benefits of AI for restaurants are undeniable from automation, to real-time control and information analysis, to improved customer service.

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Marketing Communication Information Customer Service 167

Modern Restaurant Management

DECEMBER 17, 2024

This frees up valuable labor resources to focus on what really matters—serving customers at the restaurant level, and focusing on customer service and business growth at the distributor level. The platform was specifically designed to utilize AI for a range of that address top-of-the-funnel and customer support challenges.

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Marketing Pricing Customer Service Catering 167

Modern Restaurant Management

FEBRUARY 25, 2025

No longer are customers relying solely on traditional keyword-based searches for terms like “restaurant near me”; instead, they’re using natural, conversational language to find exactly what they want. AI Agents Enhance Customer Engagement Restaurants can, of course, play the AI game too.

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Information Reservations Customer Service Marketing 129

Smart Brief Hospitality

JULY 17, 2024

Business agility is a requirement for survival and growth in today’s market competition. Along the same lines, modern data management practices are at the core of gaining the much-desired agility for any organization to respond timely to changes in markets or operational challenges. Here’s a bit more of how data analytics can help.

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Information Marketing Customer Service Accounting 104

Modern Restaurant Management

MARCH 30, 2022

Restaurants are making use of workflow automation to increase efficiency in numerous ways inlcuding customer service automation and sales and marketing automation. Automating customer service tasks helps to improve the customer experience. Improving customer service. Improving customer service.

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Front of House Customer Service Accounting Communication 180

Modern Restaurant Management

APRIL 11, 2025

Leveraging Limited Time Offerings (LTOs ): With increased competition and higher food costs, one way restaurants can stand out is with LTOs, which appeal to every generation of diners and are an easy way to draw in new customers. Boomers are less swayed by trends, but still appreciate value and exceptional service.

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Back of House Pricing Front of House Marketing 100

Revenue Hub

SEPTEMBER 20, 2024

As the warmer months come to a close, it’s essential to take a step back and critically evaluate your marketing efforts. To guide you through the process of evaluating your summer marketing efforts, we’ve developed a detailed checklist specifically designed for hoteliers and hotel marketers.

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Marketing Book Customer Service Article 103

Revenue Hub

JUNE 7, 2024

A potential customer may research and dream for months before finally committing. Marketers must find potential customers early, determine intent, and then deliver relevant ads to drive conversions. One of the best ways marketers can begin to separate serious buyers from the crowd is to use ML to create lookalike audiences.

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Marketing Budgeting Communication Customer Service 109

Restaurant Engine

DECEMBER 25, 2024

There are several reasons for this, including your food, your pricing, and your customer service. The style of customer service you offer, the uniforms your staff wear, and how your team interacts with your customers. All of your marketing how do you communicate with people?

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Communication Customer Service Accounting Presentation 93

Modern Restaurant Management

DECEMBER 16, 2024

Strengthen Recruitment and Retention Efforts The labor market remains highly competitive, making proactive recruitment and retention strategies top priorities. Scheduling Training : Plan mandatory training for harassment prevention, safety, or customer service if required by law or beneficial for your operations.

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Scheduling Training Communication Budgeting 179

Restaurant Engine

FEBRUARY 12, 2025

What is the trick to getting free marketing for your restaurant? First, you have the best food and terrific customer service. Next, your restaurant customers are happy when they dine with you. The trick is to convince your current customers to do the marketing for you. What is User-Generated Content?

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Marketing Blog Presentation Customer Service 52

Modern Restaurant Management

MARCH 25, 2022

While QR codes are a great tool for contactless service, they have a wide variety of uses, particularly when it comes to marketing. Here are a few easy ways you can provide better customer service and increase profits by using QR codes. Add a QR code to your marketing materials leading people to your Facebook page.

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Housekeeping Customer Service Reservations Marketing 215

Hotelogix

SEPTEMBER 12, 2024

For instance, if a competitor is consistently praised for exceptional customer service, a hotel might invest in additional staff training to elevate its guest service. Marketing Insights  The aggregate data collected from review websites can offer profound marketing insights.

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Competitive Analysis Guest Satisfaction Customer Service Book 211

Modern Restaurant Management

APRIL 4, 2025

“Now, you will be able to come inside of any of our four locations and get your food fresh to order with great flavor, amazing taste and superior customer service.” This includes looking at how the restaurant is running, looking at the people that are coming in, looking at the demographics and doing market research.

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Customer Service Presentation Marketing Server 88

Modern Restaurant Management

APRIL 28, 2022

While many express general satisfaction with the customer service received at restaurants, certain segements of consumers are reporting issues. Provoke Insights is a full-service market research firm specializing in branding, advertising, and content marketing initiatives.

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Customer Service Pricing Magazine Marketing 188

Modern Restaurant Management

JANUARY 4, 2022

Those who adopt a guest-centric approach to food will continue to excel, combining traditional customer service with the personalization afforded by their data. Sure, traditional customer acquisition methods still work, but data has the potential to paint a much more complete guest journey.

Customer Service 215

Customer Service Information Marketing 215

Modern Restaurant Management

APRIL 20, 2021

The data analytics market is one that made a splash, and seemingly continues to grow as it proves its value. In fact, according to Market Research Future , the data analytics market is predicted to hit $132.90 The data from these tools can help restaurants streamline systems and improve customer service.

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POS Systems Customer Service Scheduling Marketing 215

Modern Restaurant Management

OCTOBER 20, 2022

Now more than ever, effective customer service is pivotal in retaining customer loyalty and regenerating pandemic-hit revenue. The key to providing outstanding customer service is ultimately through coherent communication, as adequate English language competency is essential for ensuring a positive guest experience.

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Communication Training Customer Service Scheduling 188

Modern Restaurant Management

JANUARY 4, 2021

Focus on Customer Service and Personalized Experiences. Customer service and personalized experiences can differentiate yourself from cold, national corporations. Small businesses need to compete on their home court, and being the creative advertiser with great customer service will win each time.

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Customer Service Book Marketing 208

STAAH

APRIL 7, 2025

STAAH came recommended by other properties, standing out for their technical excellence, market knowledge and most importantly, customer service. The integration allows marketing strategies to be very responsive to demand and business needs.

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Book Pricing Definition Customer Service 69

Modern Restaurant Management

JULY 19, 2021

From kitchen staff to waitstaff and janitors to managers, the industry is faced with one of the tightest labor markets in years amid an economic recovery from one of the worst crises in living memory. First, the amount of time managers spend recruiting can have a distracting domino effect on food service operations.

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Front of House Customer Service Maintenance Catering 203