Remove Customer Service Remove Maintenance Remove Property Management
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Hotel Business Intelligence: Turn Data into Hotel Success

Hotelogix

This information comes from many places such as: Property Management Systems (PMS) Point of Sale (POS) systems Customer Relationship Management (CRM) databases Online review platforms   Social media channels Competitor pricing data Market trends and economic indicators Data Integration After collecting the data, we need to integrate it.

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Country Club Communities vs. HOAs: Understanding the Key Differences

Horizon Hospitality

This allows them to function as nonprofit entities while focusing on member services. Management Structure HOAs: Most homeowners association’s contract with professional management companies to handle day-to-day operations, which include property management, financial oversight, and administrative tasks.

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How to write a property management business plan

SiteMinder

What is a property management business plan? A property management business plan is a document created by property managers or business owners to outline strategies and goals for managing and growing a property management company. Goals should be specific, measurable and achievable.

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The Impact of AI on the Hospitality Industry

InnQuest

In simpler terms, businesses can use AI to gather and analyze a ton of data about specific customers, allowing them to customize their services and offerings to suit their needs and preferences. One of its main advantages is that it reduces downtime and optimizes periodic hotel equipment servicing programs.

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Strategies to enhance Front Desk Operations in a Hotel

Hotelogix

Importance of Front Office Department Traditional front office functions include registration, reservation, guest services, room status, room and rate assignment, maintenance and settlement of the guest account and keeping records of guest history. So, it is important for the hotels to use right property management software.

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What is Reservation Software for Small Hotels? How does it work?

Hotelogix

It helps small hotels by managing their rooms, setting prices, and deciding rules like minimum stay.    Property management systems like Hotelogix helps guests to book rooms directly on the hotel's website. Using data from a reservation system helps improve customer service.

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Atrium names Panzer SVP, capital investment strategies

Hotel Business

In his new role, Panzer will oversee the development of Atrium’s design and project management strategies to facilitate the company’s capital investment objectives. He will also oversee the capital planning function and facilities management of all properties managed by the company and affiliates. “As