Modern Restaurant Management

AUGUST 22, 2024

With guests searching for value, how can local restaurants compete and thrive in such a competitive market and build trust withconsumers who are more cautious about price and safety than ever? "Value Previously, he co-founded CAKE, which was acquired by Sysco and helped create Sysco Labs, a platform for food service distributors. "People

Information 122

Information Procurement Pricing Customer Service 122

Modern Restaurant Management

DECEMBER 20, 2023

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Many dining establishments found ways to use AI to track and flag stock quantities, automate schedule-making for staff, implement customer service chatbots and process online orders. Here are some of their insights.

Pricing 197

Pricing Marketing Customer Service Scheduling 197

Modern Restaurant Management

FEBRUARY 22, 2023

Modern Restaurant Management (MRM) magazine asked hiring expert Sid Upadhyay, co-founder and CEO of Wizehire for his advice on best practices for hiring and retention. Businesses lose out on repeat customers due to limited service and the smaller revenues make hiring even harder. What goes into crafting an effective job ad?

Training 208

Training Scheduling Customer Service Pricing 208

Modern Restaurant Management

MAY 22, 2024

To gain insights, Modern Restaurant Management (MRM) magazine turned to Phil Kafarakis, President & CEO, International Foodservice Manufacturers Association. Technology is required for both back-of-house and front-of-house efficiency and effective customer service.

Back of House 188

Back of House Front of House Customer Service Food Operations 188

Modern Restaurant Management

JANUARY 31, 2024

To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. Inventory : Generally, when food costs go up, operators will raise their menu prices by a small amount. What results did you find surprising and why?

Multi-Unit Operations 203

Multi-Unit Operations Bookkeeping POS Systems Pricing 203

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour.

Pricing 215

Pricing Catering Training Marketing 215

Modern Restaurant Management

APRIL 29, 2021

Instead of belaboring the issue, Modern Restaurant Management (MRM) magazine went to the experts for some solutions. This is due to the fact that guests ‘self-serve’ all of their beverages freeing the servers to focus on taking food orders and giving great customer service.”

Scheduling 221

Scheduling Training Server Pricing 221

Hospitality Magazine

MAY 20, 2024

From the portability of Square Terminal to the convenience of Square Register’s customer display screen, there’s something for every hospo business. Square’s simple, transparent pricing means you always know what you’ll pay, with no hidden fees or mandatory lock-in contracts. commbank.com.au/business/payments/hospitality.html

POS Systems 246

POS Systems Catering Reservations Back of House 246

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Reduce portion sizes slightly to maintain menu prices but account for increased costs. Don’t be afraid to increase price. Don’t be afraid to increase price.

Pricing 197

Pricing POS Systems Front of House Marketing 197

Revenue Hub

DECEMBER 7, 2023

Many hoteliers relied on brochures, magazine ads, or even a “vacancy” sign at the front of their property as their primary means of communication with potential guests. As a hotel, having an online booking engine on your website is synonymous with good customer service—and it makes life easier for you, too.

Communication 109

Communication Book Reservations Information 109

Modern Restaurant Management

DECEMBER 14, 2021

Modern Restaurant Manaagement (MRM) magazine asked restaurant industry insiders to discuss the key challenges they believe restaurants will face in 2022. Additionally, I think the industry overall will struggle with labor cost pressures and be forced to either raise prices or innovate. Here are their insights.

Pricing 189

Pricing Scheduling Training Marketing 189

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. How to create engaging social media content to stay connected with customers. MRM Restaurant Survival Guide Updates and COVID-19 Resources for Restaurants.

Sanitation 185

Sanitation Information Marketing Workshop 185

Modern Restaurant Management

DECEMBER 17, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. Thus, finding the right balance between maintaining high quality and keeping prices reasonable is crucial.

Marketing 100

Marketing Pricing Customer Service Catering 100

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Verify cashiers are saying the right things at the register, upselling and providing appropriate customer service. Reduce theft.

Marketing 215

Marketing Catering Customer Service Front of House 215

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. How to create engaging social media content to stay connected with customers. MRM Restaurant Survival Guide Updates and COVID-19 Resources for Restaurants.

Sanitation 197

Sanitation Information Marketing Workshop 197

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. When others have pulled back, we kept innovating by adding new menu items (a new Porterhouse steak, Wagyu New York Strip), half priced bottles of South American wine, To-Go experience packages and more.

Sanitation 230

Sanitation Events Marketing Communication 230

Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Restaurants will reinvest margin in value products, pricing and messaging 2024 will start to see first-party ordering AND first-party delivery take flight.

Pricing 132

Pricing Marketing Catering Front of House 132

EATER

JULY 8, 2022

And the price of menu items steadily trends upward as inflation worsens. In early 2020, the turmoil of our changed world drew out customers’ willingness to understand the hardships of food service; for a moment people cared how the pandemic impacted cooks, servers, bartenders, and restaurateurs. Great customer service!”

Server 116

Server POS Systems Budgeting Magazine 116

Modern Restaurant Management

DECEMBER 19, 2023

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. This year has shown us that the demand for drive-thru is growing, and continues to meet consumer demands with quick, efficient, and convenient service. Here are some of their insights.

Front of House 117

Front of House Customer Service Marketing Concierge 117

Modern Restaurant Management

JUNE 28, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on the impact of California's minimum wage, customer satisfaction, AI use in restaurants, popular cocktails and bathroom readiness. In April and May, California visits were around 2.5 percent lower than the national average.

Pricing 117

Pricing Budgeting Marketing Maintenance 117

Luxury Hospitality Magazine

AUGUST 1, 2023

His extensive experience and proven track record in the hospitality industry will undoubtedly contribute to the continued success and growth of The Silver Birch. “We are thrilled to welcome Thomas to our team,” said Owner Tim Price.

Customer Service 40

Customer Service Business Development Pricing Hospitality Management 40

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Customers are going to be hesitant to dine indoors. Yelp is not free but a paid partnership for enhanced listings is fairly reasonable in price with the right negotiation.

Marketing 234

Marketing Communication Information Reservations 234

Modern Restaurant Management

DECEMBER 21, 2023

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. By prioritizing both enhanced customer experiences and operational efficiency, restaurants are positioning themselves for sustained success in an ever-changing market. Here are some of their insights.

Marketing 123

Marketing Training POS Systems Server 123

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Here are their responses. Click here for part two. Anita Adams, CEO of Black Bear Diner. Jockey Hollow Bar + Kitchen's Chris Cannon.

Communication 180

Communication Marketing Bookkeeping Budgeting 180

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Low priced / value perceived / big ticket items brought down to a fixed low price. Big and high-end players are getting (and are in) the game.

POS Systems 138

POS Systems Marketing Training Pricing 138

Les Roches

DECEMBER 27, 2022

Brand management involves using various marketing techniques to enhance the perceived value of your products, services, and brand over time. By curating a strong and consistent identity through advertising, packaging, design, logos, and pricing, you can create strong brand awareness and reputation. Brand equity. Brand loyalty.

Brand Management 52

Brand Management Marketing Pricing Customer Service 52

Modern Restaurant Management

JANUARY 17, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. With over 40 years leading major restaurant brands, Guido has consistently built value for stakeholders by identifying strategic opportunities to provide exceptional customer service.

Multi-Unit Operations 136

Multi-Unit Operations Marketing Customer Service Strategic Planning 136

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Currently, in dozens of restaurants on the West Coast, the service is available nationwide and priced at $149 per month per property.

Events 206

Events Accounting Communication L&D 206

Les Roches

JANUARY 9, 2024

Value Delivered to Customers Stand out from competitors by providing unique value to customers. This can be exceptional quality assurance, personalized experiences or any number of innovative solutions required for good customer service. This model includes print magazines, TV slots and digital publications.

Concierge 52

Concierge Pricing Marketing Revenue Projections 52

Modern Restaurant Management

JUNE 24, 2020

With the guest’s mobile device and Contactless Dining they can: View Menus — Guests experience the latest menu options, mouth-watering images, accurate pricing, and availability of items, all in a mobile-optimized digital environment. The stress impacts customer service and availability due to working multiple jobs and attrition.

Sanitation 215

Sanitation Information Marketing Server 215

7 Shifts

JUNE 16, 2024

You can give your customers 1 point for every $10 they spend at your restaurant (the price point depends on how much you're selling your food and beverages; just make sure to set an achievable price). This doesn't mean, however, that you have to increase the price of your menu in-store.

Marketing 78

Marketing Catering Events Reservations 78

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. Can you undercut their prices, or out-market them? Better yet, dig for your local newspaper or magazine contacts and send it to them directly!

Marketing 88

Marketing Events Information Download 88

7 Shifts

SEPTEMBER 19, 2022

asked Danny Meyer in a recent interview with 7shifts and QSR Magazine. The customers served metric can provide a more accurate portrayal of how hard an employee is working—more so than sales per labor hour, which ticket prices can skew. “Everybody has a culture, whether they work at it or not.

Scheduling 78

Scheduling Front of House Back of House Communication 78

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Verbal skills, customer service and multi-tasking are the top 3 skills needed to work in the events industry. "The

Events 128

Events Pricing Marketing Cost Reduction 128

Modern Restaurant Management

OCTOBER 29, 2020

“We believe technology like Flippy ROAR can improve customer service and kitchen operation. Additionally, Ziosk launched its COVID Relief Pricing Program that will waive new restaurant partners’ monthly fees until its locations are allowed by local government to operate at 100-percent occupancy.

Catering 143

Catering Marketing Communication Events 143

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. “Singer EVI has nearly 30 years of commercial foodservice experience and an extensive nationwide client list including quick-service and full-service restaurants,” he said.

Book 110

Book Marketing Training Download 110

Modern Restaurant Management

NOVEMBER 1, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of how restaurants are a saving grace for malls, the economic impact of Taylor Swift in town, and how influential reviews can be. In any situation, responding directly and quickly is the best way to rebuild a customer relationship.

Pricing 88

Pricing Customer Service Budgeting Accounting 88