7 Shifts

NOVEMBER 15, 2024

How do you prepare your team for special events or holiday rushes? Conflicts or performance issues are inevitable in restaurants, and how a manager handles them has an effect on the overall team dynamic and customer service. 95% of customers are more likely to return if they experience good service.

Communication 78

Communication Server Special Events Training 78

Modern Restaurant Management

JUNE 12, 2024

Seating to First Server Contact : Cameras can track the duration from when a customer is seated to when a server approaches them. An increasing trend is integrating proximity sensors and AI to efficiently manage dine-in, pick-up, and delivery logistics to help optimize the flow of orders and minimize wait times.

Scheduling 189

Scheduling Server Reservations POS Systems 189

Les Roches

MAY 9, 2023

Event execution This stage is all about making sure that everything runs smoothly on the day of the event, including these tasks: On-site management: One of the most important tasks during event execution is to manage everything that happens on-site. Ensuring all aspects of the event are executed according to plan.

Events 52

Events Event Coordination Budgeting Customer Service 52

Les Roches

FEBRUARY 13, 2024

Like a talented event planner, they seamle­ssly manage the behind-the­-scenes logistics and how the cruise is presented. Their responsibilities include organizing activities, social events, and announce­ments while coordinating with various departme­nt heads to ensure smooth ope­rations on the cruise ship.

Travel and Tourism 52

Travel and Tourism Customer Service Communication Events 52

Les Roches

AUGUST 26, 2024

This career demands strong organizational skills, attention to detail and a deep understanding of customer service. Travel agents can expect to earn around $59,565 per year, with the potential for higher earnings based on experience and specialization.

Travel and Tourism 52

Travel and Tourism Event Coordination Customer Service Communication 52