Customer Service, Labor Cost Controls and Server

Sales Per Man Hour (SPMH): Understanding and Improving it In Your Restaurant

Synergy Suite

DECEMBER 19, 2023

But you can also focus solely on the efficiency of your labor on sales by making the same calculations using only food sales. Total Labor Hours This refers to the cumulative hours worked by all employees during the same timeframe. This includes training on POS systems, menu knowledge, and customer service skills.

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[Guide] Restaurant Management Tips & Tactics: 2019 Field Guide

7 Shifts

SEPTEMBER 19, 2019

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue.

Scheduling

Scheduling Communication Training Customer Service

Hospitality Management Today

Sales Per Man Hour (SPMH): Understanding and Improving it In Your Restaurant

[Guide] Restaurant Management Tips & Tactics: 2019 Field Guide

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