Les Roches

JULY 21, 2023

But when it comes to a hospitality career, there are numerous skills you’ll need, with perhaps the most important being customer service skills. But what are good customer service skills? How can effective communication contribute to good customer service? And how can you develop them?

Customer Service 52

Customer Service Communication Training Hospitality Management 52

Les Roches

SEPTEMBER 23, 2024

They use their purchasing power to buy goods and services in bulk at lower costs, then charge the hotel a marked-up price for smaller quantities. This can include everything from housekeeping supplies to food and beverage inventory. See how a degree from Les Roches can help you land a role with this type of operation.

Budgeting 52

Budgeting Training Guest Satisfaction Housekeeping 52

Les Roches

AUGUST 10, 2023

Hospitality is a vast industry, incorporating businesses focused on delivering services from refreshments to accommodation and transport. It includes hotels, bars, restaurants, resort management , theme parks and cruise ships. What are back-of-house positions?

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Les Roches

JANUARY 23, 2024

Transform your working life by joining the resort management teams of the world’s top private island resorts. This also means staff are expected to offer incredible customer service. What kind of roles do private island resorts offer?

Customer Service 52

Customer Service Resort Management Communication Housekeeping 52

Les Roches

JULY 11, 2023

Food and beverage manager : working within food and beverage management can include overseeing a team of chefs, stock inventory and employee scheduling Restaurant manager: supervising operations in the kitchen and ensuring the restaurant complies with health, safety and quality assurance Sales and marketing director: this role includes managing a (..)

Maintenance 40

Maintenance Communication Concierge Housekeeping 40

Les Roches

AUGUST 4, 2024

As with most roles, the more responsibilities that managers take on, the higher a salary to expect. The more you build these skills, the higher the hotel manager compensation package you can aim for.

Hospitality Management 52

Hospitality Management Front Desk Operations Guest Satisfaction Budgeting 52

Les Roches

OCTOBER 10, 2023

The industry encompasses businesses such as hotels, resorts, restaurants and spas. While many people initially think of just front-of-house staff and housekeepers when thinking about jobs in hospitality, there are many great roles in hospitality management that can offer exciting and rewarding careers.

Travel and Tourism 52

Travel and Tourism Hospitality Management Training Front of House 52