Hotel Owner

MARCH 18, 2025

Frankham brings her own experience in the hospitality sector, having worked with leading hotels and resorts across the UK. Known for her leadership and attention to detail, she will play a key role in supporting the resorts management team and ensuring the delivery of luxury services to Bowoods guests.

Housekeeping 52

Housekeeping Customer Service Resort Management Service Management 52

Les Roches

JULY 21, 2023

But when it comes to a hospitality career, there are numerous skills you’ll need, with perhaps the most important being customer service skills. But what are good customer service skills? How can effective communication contribute to good customer service? And how can you develop them?

Customer Service 52

Customer Service Communication Training Hospitality Management 52

Les Roches

AUGUST 10, 2023

Hospitality is a vast industry, incorporating businesses focused on delivering services from refreshments to accommodation and transport. It includes hotels, bars, restaurants, resort management , theme parks and cruise ships. What are back-of-house positions?

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Les Roches

SEPTEMBER 23, 2024

They use their purchasing power to buy goods and services in bulk at lower costs, then charge the hotel a marked-up price for smaller quantities. This can include everything from housekeeping supplies to food and beverage inventory. See how a degree from Les Roches can help you land a role with this type of operation.

Budgeting 52

Budgeting Training Guest Satisfaction Housekeeping 52

Les Roches

OCTOBER 10, 2023

The industry encompasses businesses such as hotels, resorts, restaurants and spas. While many people initially think of just front-of-house staff and housekeepers when thinking about jobs in hospitality, there are many great roles in hospitality management that can offer exciting and rewarding careers.

Travel and Tourism 52

Travel and Tourism Training Hospitality Management Front of House 52

Les Roches

JULY 21, 2023

Known as hotel property management systems or hotel PMS , this software enables hotel management to use digital platforms to streamline operations such as bookings, guest check-ins and housekeeping coordination, while enhancing guest experiences. What is a hotel property management system (PMS)?

Property Management 52

Property Management Reservations Training Housekeeping 52

Les Roches

JANUARY 23, 2024

Transform your working life by joining the resort management teams of the world’s top private island resorts. This also means staff are expected to offer incredible customer service. What kind of roles do private island resorts offer?

Customer Service 52

Customer Service Resort Management Communication Housekeeping 52