Hotelogix

JANUARY 27, 2024

It helps hoteliers manage everything, especially various service areas like restaurants, bars, spas, or gift shops within their properties. It differs from a Property Management System (PMS), which focuses on hotel operations like room bookings, guest check-ins/outs, and housekeeping management.

POS Systems 147

POS Systems Property Management Information Housekeeping 147

InnQuest

SEPTEMBER 13, 2022

The public has grown to expect contactless services due to the pandemic and guests’ expectations have changed forever after experiencing the convenience and consistent service that automation brings. Examples of automated hotel management system and motels include: Chatbots. Rate management. Automated food service.

Housekeeping 130

Housekeeping Book Information Guest Satisfaction 130

Les Roches

JULY 21, 2023

Known as hotel property management systems or hotel PMS , this software enables hotel management to use digital platforms to streamline operations such as bookings, guest check-ins and housekeeping coordination, while enhancing guest experiences. What is a hotel property management system (PMS)?

Property Management 52

Property Management Reservations Training Housekeeping 52

InnQuest

JANUARY 26, 2023

Streamline Daily Operations Automated hotel management solutions communicate and update users and hoteliers as and when rooms are reserved, helping guests make direct bookings via the hotel’s website, third-party portals, or RFP management solutions. Book a demonstration of our award-winning hotel management software here.

Reservations 136

Reservations Housekeeping Property Management Book 136

Hotelogix

NOVEMBER 29, 2024

Each area of a hotel should be able to function in harmony to ensure the best service and guest fluency. To replace the meticulous and mundane hotel workflow strategies, property management software comes into play. Hotel management software can alert all users of the slightest malfunction anywhere in your hotel.

Guest Satisfaction 130

Guest Satisfaction Valet Services Housekeeping Document 130

InnQuest

AUGUST 15, 2023

A hotel channel manager is a software tool used in the hospitality industry to manage and synchronize online distribution channels. Inventory Management: Next, a channel manager keeps track of the available inventory of rooms in the hotel’s Property Management System (PMS).

Reservations 130

Reservations Book Property Management Pricing 130

Hotelogix

SEPTEMBER 13, 2024

Customer Service The level of customer service is perhaps one of the most directly experienced criteria by guests. From the front desk receptionists to the room service and maintenance teams, staff should be well-trained, courteous, and available to respond to guest requests promptly.

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

Hotelogix

SEPTEMBER 13, 2024

Customer Service The level of customer service is perhaps one of the most directly experienced criteria by guests. From the front desk receptionists to the room service and maintenance teams, staff should be well-trained, courteous, and available to respond to guest requests promptly.

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

InnQuest

SEPTEMBER 21, 2022

To get the best reviews and returning customers, go above and beyond to provide them with a welcoming atmosphere, comfort, and convenience. Customer service is an important factor that distinguishes firms in the current highly competitive marketplace. Why Prioritise Guest Experience? A delightfully easy Book Now button.

Communication 130

Communication Customer Service Book Guest Satisfaction 130

eZee Absolute

NOVEMBER 11, 2024

When a guest’s ID is scanned, the information is automatically and accurately entered into your hotel’s Property Management System (PMS). This fast and efficient system not only reduces wait times but also enables your staff to focus on delivering excellent customer service.

Information 59

Information Reservations Guest Satisfaction Book 59

Hotelogix

AUGUST 26, 2024

  Effective communication in the hotel industry is crucial because it allows: Efficient Guest Service: Staff can quickly receive and respond to guest requests or queries. Coordination Among Teams: Departments like housekeeping, front desk, and maintenance can coordinate easily. 

Communication 100

Communication Training Guest Satisfaction Budgeting 100

SiteMinder

OCTOBER 11, 2022

Assistant hotel manager (or assistant front of house manager). Night duty manager (or night auditor). Customer service is the main purpose of these roles, so the department must be designed in a way that allows for easy and comfortable customer interaction. Housekeeping department. Floor supervisor.

Front of House 59

Front of House Maintenance Housekeeping Back of House 59

SiteMinder

OCTOBER 11, 2022

Technology in the hotel industry continues to advance at a rapid pace and hotel property management software (PMS) remains essential for hoteliers looking to improve how they run their business. The key to reaping the benefits of an effective hotel management software system is to select the right one for your property.

Housekeeping 52

Housekeeping Property Management Book Reservations 52

Les Roches

AUGUST 12, 2022

Whether you’ve already got a great hospitality degree like a Bachelor’s in Hospitality Management , or a non-hospitality qualification but want to move into hotel management, an MBA in Global Hospitality Management is the perfect choice to take your hotel management career to the next level. Revenue management.

Communication 52

Communication Housekeeping Customer Service Training 52

Les Roches

JULY 9, 2024

A career in it offers diverse opportunities, including hotel management, customer service , event planning and tourism. While an associate degree or diploma may be sufficient for entry-level positions such as bartender, server or housekeeper, most hospitality employers prefer a bachelor’s degree for senior positions.

Housekeeping 52

Housekeeping Customer Service Front Desk Operations Events 52

Hotelogix

JANUARY 2, 2025

This kind of customization makes guests happier and more likely to come back. Technologies like self-check-in/check-out in hotels , systems to manage housekeeping, and ways to control inventory make operations smoother letting staff focus on giving great service instead of getting stuck with paperwork.

Training 100

Training Pricing Concierge Book 100

Les Roches

AUGUST 10, 2023

Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. There are various career pathways in hospitality and tourism, with different roles and levels of responsibility. What are back-of-house positions?

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

SiteMinder

JANUARY 8, 2024

Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. From food and beverage to travel and tourism, any role within the hospitality sector requires providing a service to customers. Operations management in the hospitality industry is a broad term.

Travel and Tourism 59

Travel and Tourism Book Customer Service Housekeeping 59

SiteMinder

JANUARY 8, 2024

Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. From food and beverage to travel and tourism, any role within the hospitality sector requires providing a service to customers. Operations management in the hospitality industry is a broad term.

Travel and Tourism 52

Travel and Tourism Book Customer Service Housekeeping 52

SiteMinder

AUGUST 1, 2024

Management team: Introduce the key members of your management team, outlining their experience, expertise, and roles within the hotel. Key personnel: List any other essential personnel, such as the general manager, head chef, head of housekeeping, and sales manager. It will simply make it bloated.

Travel and Tourism 95

Travel and Tourism Competitive Analysis Pricing Budgeting 95

SiteMinder

SEPTEMBER 12, 2022

Some hotels have responded by shifting housekeeping to a by-request-only model and cutting back on amenities such as room service. Revenue management. Property management. Customer service and guest-facing tech. Staff shortages. Having staff troubles? Direct bookings. Business intelligence.

Travel and Tourism 94

Travel and Tourism Book Events Marketing 94

Les Roches

JULY 11, 2023

These will boost your chances of securing a hotel management job, as you’ll be able to demonstrate you have industry knowledge, can use software such as property management systems (PMS) and have hands-on experience of working as part of a team.

Maintenance 40

Maintenance Communication Concierge Housekeeping 40

Les Roches

SEPTEMBER 23, 2024

They use their purchasing power to buy goods and services in bulk at lower costs, then charge the hotel a marked-up price for smaller quantities. This can include everything from housekeeping supplies to food and beverage inventory.

Budgeting 52

Budgeting Training Guest Satisfaction Housekeeping 52

Xotels

NOVEMBER 2, 2021

Impact of COVID-19 on Operations The key to providing exceptional customer service, and thereby, creating a successful hotel business, starts with hotel operations at the foundation. Housekeeping . Software to manage guests preferences, requests, complaints, maintenance, housekeeping, internal communication and more… 10.

Communication 52

Communication Information Housekeeping Article 52

Les Roches

SEPTEMBER 19, 2024

Property management systems Advanced technology can streamline operations by automating check-ins, reservations, billing and housekeeping tasks. These systems ensure services are delivered consistently and efficiently, reducing errors and improving guest satisfaction.

Guest Satisfaction 52

Guest Satisfaction Training Travel and Tourism Workshop 52

Revenue Hub

DECEMBER 12, 2022

To prevent this, give staff the training and resources they need to deliver excellent customer service. . Your property management system (PMS) should make daily operations smoother and more efficient for your staff. Use your PMS’ housekeeping report to ensure that each room is clean and sanitized.

Housekeeping 98

Housekeeping Training Reservations Sanitation 98

Horizon Hospitality

MARCH 19, 2025

Front Office Manager Manages the reception and reservations teams, ensuring seamless check-ins and check-outs. Food & Beverage Manager Directs all dining operations, from restaurants to room service and banquets. Restaurant Manager Oversees daily operations, including staffing, customer service, and profitability.

Housekeeping 130

Housekeeping Front of House Special Events Club Management 130

Hotelogix

JANUARY 31, 2025

This tells housekeeping you're still in the room, so they won't walk in. Hotelogix: Making Checkout Easy Hotelogix Property management system , helps your hotel make guest stays smoother.   Good communication can lead to better hotel customer service and possible extras.

Communication 100

Communication Demo Special Events Book 100