Revenue Hub

MAY 22, 2023

Time Lag : There is often a time lag between when costs are incurred (like an advertising campaign) and when the results are seen as reservations. Guest Retention : A high guest turnover rate increases the CAC as more resources need to be spent to attract new guests instead of retaining existing ones.

Guest Retention 98

Guest Retention Budgeting Article Marketing 98

Revenue Hub

JULY 20, 2023

Online booking system: The implemented online booking system should be user-friendly and reliable, allowing guests to reserve rooms directly through the website. Email marketing is also effective for regularly sending offers, updates, and news to subscribed guests.

Guest Retention 75

Guest Retention Book Customer Service Article 75

Hotelogix

FEBRUARY 28, 2025

Hotels worldwide use ChatGPT to: Talk to guests 24/7 – Whether it’s a booking question or a dinner reservation, AI answers instantly. Understand guest preferences – AI can suggest activities or room upgrades based on previous stays. What’s next? Start with a free demo from today !!

Book 130

Book Guest Satisfaction Guest Retention Training 130

SiteMinder

FEBRUARY 29, 2024

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. These courses teach staff how to effectively communicate with guests, manage complaints, and exceed guest expectations.

Training 52

Training Customer Service Communication Guest Satisfaction 52