Hotelogix

OCTOBER 30, 2024

Customer retention in the hotel industry is a crucial aspect of maintaining profitability and fostering long-term relationships with guests. As competition intensifies, hotels must implement effective customer retention strategies to ensure that first-time visitors become loyal patrons.

Communication 147

Communication Guest Retention Demo Guest Satisfaction 147

Revenue Hub

MAY 22, 2023

Many hoteliers only focus on what is in the hotel Profit & Loss statement. Managing costs in a hotel is the easiest job in the whole world. Once hoteliers have managed to balance costs in their hotels, the entire focus should be on the top line, where the hotel can potentially increase profits.

Guest Retention 98

Guest Retention Budgeting Article Marketing 98

Hotelogix

FEBRUARY 28, 2025

Introduction: Why Don’t Guests Come Back? Imagine this: You own a beautiful boutique hotel. Guests leave glowing reviews, but they never return. But something is missing—your guests don’t feel personally connected. Years ago, guests called receptionists for every request. You wonder why.

Book 130

Book Guest Satisfaction Guest Retention Training 130

Revenue Hub

JULY 20, 2023

There are various sales strategies you can employ to market and sell your hotel rooms. Create an appealing hotel website: Your property’s website should be user-friendly and feature attractive design, clear information about rooms, amenities, location, services, and reviews.

Guest Retention 75

Guest Retention Book Customer Service Article 75

Revenue Hub

FEBRUARY 21, 2023

NB: This is an article from Lybra , one of our Expert Partners In today’s digital age, customers can easily share their experiences with others through online review platforms. This has made it more important than ever for hotels to monitor and manage their online reputations.

Guest Retention 98

Guest Retention Book Article Pricing 98

Revenue Hub

JANUARY 11, 2024

NB: This is an article from Userguest , one of our Expert Partners As we step into 2024, several key trends are set to redefine the landscape of hotels and accommodations. Data-Driven Marketing Campaigns In the quest for optimal resource allocation and marketing ROI, hotels are turning to data.

Guest Satisfaction 106

Guest Satisfaction Pricing Guest Retention Marketing 106

Revenue Hub

JUNE 18, 2024

Almost every person in your hotel should be aware of how sales truly impact your property. Selling can be a human trait, and great things start to happen when your hotel company is tuned into the commerce side of your business. That’s a customer service culture. It just makes sense. It begins with data.

Guest Satisfaction 108

Guest Satisfaction Guest Retention Article Customer Service 108