7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Scheduling 158

Scheduling Front of House Training Customer Service 158

Lithos POS

DECEMBER 19, 2023

Imagine your restaurant as a complex business where each part, from the kitchen staff to the front-of-house team, plays a crucial role in creating a premium dining experience. He has duties in both the front-of-house and back-of-house operations. Waiters are the person who will directly interact with customers.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

7 Shifts

AUGUST 16, 2024

From managing staff to overseeing customer service and financials, they play a crucial role in ensuring the restaurant's daily operations run smoothly. On the front-of-house side, they focus on customer service, solving problems quickly to keep guests happy and returning. What do restaurant managers do?

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Server Customer Service Training Communication 78

Modern Restaurant Management

OCTOBER 7, 2021

To cater to these situations, restaurants should have a digitized checklist or a recipe management software tool. Recipe management software, on the other hand, standardizes menu items and monitors dish costs. Both of these technological advancements are instrumental in ensuring excellent customer service and reducing food waste.

Reservations 196

Reservations Kitchen Operations Front of House Back of House 196

SiteMinder

OCTOBER 11, 2022

Front of house positions in a hotel. Front office positions in hotels can range from managers to receptionists. Regardless of seniority, these are all customer facing positions and require excellent people skills. Regardless of seniority, these are all customer facing positions and require excellent people skills.

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Maintenance Concierge Front of House Budgeting 72

Lithos POS

SEPTEMBER 27, 2023

A restaurant’s point of sale system consists of hardware and software specific to the restaurant industry. It is a combination of hardware and software. You can integrate the software with other software such as accounting, inventory, CRM, payment, and other food aggregators.

POS Systems 69

POS Systems Accounting Front of House Server 69

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Scheduling 78

Scheduling Front of House Training Customer Service 78

Lithos POS

MARCH 27, 2023

Automation helps restaurants to collect valuable customer data that can be used to take crucial business decisions. The software such as point of sale software track every customer by creating a profile. It stores customer purchase history data such as their spending, top buying items, and more.

POS Systems 52

POS Systems Blog Front of House Accounting 52

Les Roches

JULY 21, 2023

Known as hotel property management systems or hotel PMS , this software enables hotel management to use digital platforms to streamline operations such as bookings, guest check-ins and housekeeping coordination, while enhancing guest experiences. On-premises hotel property management software is often ideal for small or boutique hotels.

Property Management 52

Property Management Reservations Training Housekeeping 52

SiteMinder

OCTOBER 11, 2022

Technology in the hotel industry continues to advance at a rapid pace and hotel property management software (PMS) remains essential for hoteliers looking to improve how they run their business. The key to reaping the benefits of an effective hotel management software system is to select the right one for your property.

Housekeeping 52

Housekeeping Property Management Book Reservations 52

7 Shifts

FEBRUARY 18, 2020

When employee engagement and wellbeing wane, job performance, customer happiness, and the bottom line suffer. We’re taking a deep dive into waitmares to explain why they’re bad, what the restaurant industry can learn from them, and how you can reduce your front-of-house (FOH) team’s work anxiety to boost engagement—and sweet dreams.

Server 158

Server Scheduling Front of House Customer Service 158

Lithos POS

OCTOBER 20, 2022

The customer has to wait for a long time for food. To provide the best customer service experience, you need to ensure that your front-of-house staff is working properly. Otherwise, it takes a long time to receive and serve the food order and it creates a negative experience for the customer.

Front of House 40

Front of House Back of House Server Blog 40

Restaurant Engine

AUGUST 25, 2021

In addition, you can also manage delivery and pickup orders which ensures you’re meeting the needs of your customers. Additional features of Square include: Management of your front of house with order entry, seating, mapping of tables, and more. Additional management for the back of the house including menu management.

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Scheduling Pricing Definition POS Systems 59

Modern Restaurant Management

DECEMBER 21, 2022

Not only will restaurants tap into AI to increase operational and order efficiencies, but they will also need to evaluate their tech stacks and customer service capabilities as a whole. In particular, AI-driven software will be more widely adopted but with higher expectations of personalization.

Pricing 197

Pricing POS Systems Front of House Marketing 197

Synergy Suite

APRIL 24, 2023

Integration with POS and Kitchen Systems To streamline operations and ensure efficient order processing, online ordering systems often integrate with a restaurant’s point-of-sale (POS) system and kitchen management software. This integration ensures that online orders flow seamlessly into your existing order management process.

POS Systems 52

POS Systems Information Maintenance Pricing 52

The Restaurant Times

SEPTEMBER 30, 2021

Restaurant operations, as we know them, are being totally upended by innovation and technology and when used correctly, restaurant management software is a sure-fire approach to assure a restaurant’s success. . We are here to answer all the questions you could possibly have in this complete guide to restaurant management software.

POS Systems 98

POS Systems Server Information Front of House 98

7 Shifts

JULY 12, 2024

Since caterers don’t need a full-service restaurant space, they typically save a lot on overhead costs. At the same time, they can charge premium prices for customized services. These have significantly lower overhead costs since there’s no need for a dining area or front-of-house staff.

Catering 88

Catering Maintenance Pricing Scheduling 88

The Restaurant Times

JULY 27, 2020

Motivated restaurant staff is capable of delivering stellar restaurant customer service and retaining customers. With a robust restaurant management software , restaurants in the UAE will be able to assess each staff member’s performance. Performance-Based. Introduce Team Bonuses .

Server 52

Server Front of House Training Scheduling 52

Synergy Suite

NOVEMBER 30, 2023

Labor costs can be further divided into two main categories: Back-of-House (BOH) Labor: This includes kitchen staff, such as chefs, cooks, and dishwashers, who are responsible for food preparation and maintaining kitchen cleanliness. Beverage Costs: The costs associated with alcoholic and non-alcoholic beverages served in your restaurant.

Portion Control 52

Portion Control Scheduling Pricing Training 52

OpenTable

OCTOBER 20, 2023

And you can forget about creating a five-star guest experience if the whole team isn’t on board, from the front of house to back of house. Customer service skills should be a key focus , as should teamwork and communication. Staffing Without a great chef, the menu doesn’t stack up.

POS Systems 52

POS Systems Budgeting Reservations Front of House 52

Modern Restaurant Management

JANUARY 8, 2024

The likelihood is that the existing technology will continue to improve, becoming even more seamless, including contactless solutions, AI, automation, enhanced data analytics, and improved software integrations. This trend will be driven by the low cost of AI adoption since a lot of it can be deployed purely as software.

Pricing 215

Pricing Catering Training Marketing 215

Modern Restaurant Management

DECEMBER 19, 2023

As guests gravitate towards digital for control and convenience and operators sought to improve operational efficiencies, brands realized the importance of implementing technology both back- and front-of-house in an effort to do more with less and make every guest feel like a regular.

Front of House 117

Front of House Customer Service Marketing Concierge 117

7 Shifts

SEPTEMBER 26, 2022

In the ever-expanding landscape of restaurant tech , employees will become skilled to some degree with a variety of different technology and software tools on the job. Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology. Cooking and Food Preparation.

Back of House 148

Back of House Front of House Server Download 148

SiteMinder

JULY 4, 2024

If your brand strategy online is to be fun, youthful, colourful, and exciting this is how your hotel customer service must appear when guests arrive. Some organisations will separate friends as they will chat, but in a front-of-house environment, especially on the front desk, a strong rapport between colleagues will draw customers in.

Guest Satisfaction 52

Guest Satisfaction Book Communication Catering 52

7 Shifts

DECEMBER 4, 2020

While most restaurateurs are experts in hospitality and customer service, payroll makes many savvy business owners scratch their heads. Everything you need to know about payroll software. Payroll software is an invaluable tool that helps automate payroll processing that saves tons of times and makes sure you never miss a payday.

Scheduling 148

Scheduling Server Information Accounting 148

7 Shifts

MAY 15, 2023

While most restaurateurs are experts in hospitality and customer service, payroll makes many savvy business owners scratch their heads. Payroll software is an invaluable tool that helps automate payroll processing to save time and make sure you never miss a payday. Tip pooling software can simplify tip out calculations.

Scheduling 78

Scheduling Document Information Server 78

7 Shifts

MARCH 16, 2022

High staff turnover has the potential to negatively impact your business's productivity, employee morale and, of course, the quality of product and customer service. In fact, restaurants that use measurable employee engagement software have a 13% better staff retention rate. Have a Custom Staff Menu to Spice it Up.

Scheduling 148

Scheduling Server Communication Sanitation 148

7 Shifts

AUGUST 27, 2021

After years of use, they found that the customer service and training on the product didn't match the personal touch that they appreciated and wanted for their restaurants. a manager, to a front of house manager, to a shift note, to the end person. 7shifts Restaurant Employee Scheduling Software.

Scheduling 148

Scheduling Communication Front of House Server 148

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. In the front of house, we are seeing more kiosk adoption. No matter what kind of technology is implemented in restaurants, they have to stay customer-centric.

Marketing 215

Marketing Catering Customer Service Front of House 215

Modern Restaurant Management

OCTOBER 29, 2020

“We believe technology like Flippy ROAR can improve customer service and kitchen operation. With labor able to focus on front-of-the-house needs, team members are increasing their attention to order fulfillment for delivery and takeout. as the restaurant group’s front-of-house platform.

Catering 143

Catering Marketing Communication Events 143

Modern Restaurant Management

AUGUST 11, 2021

Thanks to its extensive partner network, Revel Enterprise has enabled Dave’s Hot Chicken to seamlessly integrate several of its third-party software programs such as Restaurant Analytics Defined (RAD.IO), Restaurant 365, Olo and Harri. Chester’s Chicken Debuts Elevated In-Store Experience. ” PITA Goes Concession-Style.

Marketing 180

Marketing Events Training Front of House 180

SiteMinder

DECEMBER 7, 2023

He examines ways you can be more efficient at the front desk and in the hotel room, so your guests are always satisfied and your reviews are enhanced. The Hotel Experience – New York HX covers everything that’s trending and innovative in the hospitality industry, from front-of-house to back-of-house.

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Blog Travel and Tourism Events Download 59

Modern Restaurant Management

DECEMBER 31, 2019

Millennials, the largest generation in the current workforce, are applying for occupations that deal with software, data or management. In 2020 restaurants will feel the pressure to develop ways to make traditional food service roles more appealing. What makes customers happy makes restaurants succeed.

POS Systems 138

POS Systems Marketing Training Pricing 138