Remove Customer Service Remove Front of House Remove Service Management
article thumbnail

Beating the Labor Crunch: Outsourced Strategies Are Key

Modern Restaurant Management

By outsourcing functions like the recruitment process, regular kitchen cleaning, and exterior and janitorial services, managers and staff alike can focus on their core expertise. First, the amount of time managers spend recruiting can have a distracting domino effect on food service operations.

article thumbnail

FOH Meaning: What it is and How it’s The First Line in Customer Satisfaction

Synergy Suite

Welcome to the world of front of house (FOH) in the restaurant industry! Whether you’re a seasoned pro or new to the restaurant business, understanding the ins and outs of the front of house operations is key to running a successful establishment. What is FOH (Front of House) in a Restaurant?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Optimizing the Candidate Experience in Five Simple Ways

Modern Restaurant Management

Hiring trends are consistent with other restaurants located in those specific areas, whether fast-casual, full-service, family-style or quick-service. Managers frequently attribute their low staffing and retention rates as the industry norm. The root of the problem is simple: poor planning.

article thumbnail

How to be a restaurant manager

Les Roches

This includes overseeing staff, inventory management, creating menus and pricing dishes, ensuring customer satisfaction, and adhering to sanitation and safety regulations. Restaurant managers must be knowledgeable about every aspect of their business, from front-of-house restaurant operations to food preparation and presentation.

article thumbnail

The top hotels in Dubai to work in

Les Roches

5-star accommodation distinguishes itself in the competitive hospitality industry by offering exceptional service, unique experiences and superior facilities that aim to exceed expectations and generate great guest reviews. They are responsible for managing staff, maintaining standards and ensuring guest satisfaction.

article thumbnail

Prime Costs: Understanding and Application for Restaurants

Synergy Suite

Labor costs can be further divided into two main categories: Back-of-House (BOH) Labor: This includes kitchen staff, such as chefs, cooks, and dishwashers, who are responsible for food preparation and maintaining kitchen cleanliness. Beverage Costs: The costs associated with alcoholic and non-alcoholic beverages served in your restaurant.

article thumbnail

First Robotic Mobile Restaurant and DoorDash’s Commissary Kitchen

Modern Restaurant Management

Rather than assigning people to prep stations or at checkout, Ono takes advantage of automation to free people up to do what they do best; customer service/engagement and education. Snower will lead the combined organization and partner closely with McDonough through the integration.

Marketing 126