Customer Service Front of House Sanitation 
Modern Restaurant Management
MAY 8, 2024
Some diners are more open to robot servers at quick service restaurants (30 percent) and table service (10 percent), but are still in the minority. Automated technology can help businesses cut costs and give customers the experiences they want. This line is often blurred.
Modern Restaurant Management
DECEMBER 28, 2020
With safety being top of mind, venues will start offering optional safety packages at an additional fee – think PPE, deep cleaning and sanitizing stations. Text messaging is not only a more efficient way to communicate with this generation, but also improve customer service. for example. For example, BOHA!
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Modern Restaurant Management
FEBRUARY 18, 2020
We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. In the front of house, we are seeing more kiosk adoption. No matter what kind of technology is implemented in restaurants, they have to stay customer-centric.
Synergy Suite
OCTOBER 28, 2024
From cooking techniques to customer service interactions, SOPs enhance quality, delineate routine tasks, streamline processes, and ultimately keep customers satisfied. Therefore, having restaurant checklists and detailed task instructions ensures you’re following the law while providing exceptional customer service.
Synergy Suite
NOVEMBER 1, 2024
Efficient management of these operations can drastically impact service quality and overall customer satisfaction, making it vital for restaurant owners and managers to understand this crucial aspect of their business. Most interaction with customers takes place in the FOH. Most interaction with customers takes place in the FOH.
7 Shifts
MARCH 16, 2022
High staff turnover has the potential to negatively impact your business's productivity, employee morale and, of course, the quality of product and customer service. Have a Custom Staff Menu to Spice it Up. One way to channel that aspect is by encouraging them to make custom staff creations in the kitchen.
Lithos POS
DECEMBER 19, 2023
Imagine your restaurant as a complex business where each part, from the kitchen staff to the front-of-house team, plays a crucial role in creating a premium dining experience. He has duties in both the front-of-house and back-of-house operations. Waiters are the person who will directly interact with customers.
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