The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. The behavior of your staff makes the biggest difference in the quality of your restaurant’s service.

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Front of House Server POS Systems Reservations 52

LimeTray

FEBRUARY 11, 2025

Restaurant management has evolved significantly, and with 2025 near, alternative POS systems are introducing advanced features for all types of eateries, from cozy cafs to upscale fine dining. As the mobile POS payments market continues to grow, the number of users is expected to amount to 3.55 Exactly, those days are long gone.

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POS Systems Pricing Budgeting Reservations 52

Modern Restaurant Management

AUGUST 26, 2024

This platform could integrate with the restaurant's existing POS system. It allows chefs, waitstaff, and managers to carry out their designated tasks within the system. Fair Commission Rates : Look for delivery services with reasonable commission rates. Order status should be changeable.

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Modern Restaurant Management

SEPTEMBER 14, 2022

For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. Role of AI in Front of House. Role of AI in Back of House. What are AI and ML?

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Back of House POS Systems Training Front of House 211

The Restaurant Times

SEPTEMBER 30, 2021

The restaurant management ecosystem now covers every aspect of restaurant operations, allowing you to focus your time and energy on the quality of your cuisine and customer service. However, today, you can check in with your restaurants from anywhere in the world with the help of internet-enabled POS systems.

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Modern Restaurant Management

DECEMBER 21, 2022

Not only will restaurants tap into AI to increase operational and order efficiencies, but they will also need to evaluate their tech stacks and customer service capabilities as a whole. Pizza restaurants are ahead of the curve in implementing SaaS solutions that can handle highly customized, complex orders.

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Pricing POS Systems Front of House Marketing 197

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. Table stakes today requires a POS system that fully integrates and automates: Inventory management – recipe management and COGS insights. Reduce theft.

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Marketing Catering Customer Service Front of House 215

7 Shifts

OCTOBER 12, 2022

This encourages the restaurant staff to work as a team to provide better customer service. A point system for pooled tips is one of the more complex methods, with different types of employees awarded a certain number of points. If they had around $250 in food sales, then $12.50 would go to the food runner and $5 to the host.

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Server Back of House POS Systems Customer Service 146

Synergy Suite

FEBRUARY 3, 2025

In fast-paced environments like Quick Service Restaurants (QSRs) and full-service establishments, clear communication can make or break a shift. These terms help create a cohesive work environment where everyone stays on the same page, improving overall efficiency and customer interactions. Ready to transform your operations?

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POS Systems Server Front of House Communication 52

Restaurant Engine

FEBRUARY 24, 2021

Tell me about your customer service experience/training. Describe a difficult customer and how you solved the situation. Have you used a POS system before and if so, which one? When hiring new waitstaff you need to remember that your front of house waitstaff represents your restaurant.

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Server Customer Service Training POS Systems 64

Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. Artificial Intelligence will play a bigger role in restaurants whether it’s taking orders, managing customer service or doing some of the back of the house work.

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Pricing Catering Training Marketing 215

Les Roches

AUGUST 10, 2023

What are front-of-house positions? Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. These types of positions are ideal if you enjoy meeting new people and working with the public every day.

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LimeTray

JANUARY 3, 2025

Below, we outline the key differences between modern and traditional KOT systems. Server Identification: Providing the name of the server makes it easy to track who took the order, which is crucial for accountability and customer service. Role of KOTs in Restaurant Operations What happens if a KOT system isnt in place?

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Lithos POS

DECEMBER 19, 2023

Imagine your restaurant as a complex business where each part, from the kitchen staff to the front-of-house team, plays a crucial role in creating a premium dining experience. He has duties in both the front-of-house and back-of-house operations. Waiters are the person who will directly interact with customers.

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7 Shifts

MARCH 16, 2022

High staff turnover has the potential to negatively impact your business's productivity, employee morale and, of course, the quality of product and customer service. Have a Custom Staff Menu to Spice it Up. One way to channel that aspect is by encouraging them to make custom staff creations in the kitchen.

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Synergy Suite

APRIL 24, 2023

Integration with POS and Kitchen Systems To streamline operations and ensure efficient order processing, online ordering systems often integrate with a restaurant’s point-of-sale (POS) system and kitchen management software.

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POS Systems Information Maintenance Pricing 52

Lithos POS

MARCH 27, 2023

POS system allows you to integrate with third-party app software such as accounting, CRM, loyalty software, inventory software, and other payment partners and online food aggregators. You can also check the customer data and identify their favorite items and their ingredients. Back of house 1.

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POS Systems Blog Front of House Accounting 52

OpenTable

OCTOBER 20, 2023

And you can forget about creating a five-star guest experience if the whole team isn’t on board, from the front of house to back of house. Customer service skills should be a key focus , as should teamwork and communication. Staffing Without a great chef, the menu doesn’t stack up.

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POS Systems Budgeting Reservations Front of House 52

Restaurant Engine

AUGUST 25, 2021

Their POS system allows you to manage credit card payments, take online orders and pickup orders, track your tables, customize your floor plans, and more. In addition, you can also manage delivery and pickup orders which ensures you’re meeting the needs of your customers. It’s easy to use.

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Scheduling Pricing Definition POS Systems 59

Synergy Suite

MARCH 14, 2023

For any full-service or specialty restaurant business, front-of-house table management has to be one of the most important things to get right. Even before any customers walk through the door, ensuring a smooth, efficient, and easy process is of paramount importance to the overall customer experience.

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Reservations POS Systems Front of House Communication 52

Modern Restaurant Management

DECEMBER 31, 2019

Combined with limited space for product storage given the need to devote space to front of house activities, restaurant managers will need creative solutions to make their business more efficient. Though delivery partners are a middleman, the restaurant brand carries the reputational risks related to the end-customer encounter.

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POS Systems Marketing Training Pricing 138

Lithos POS

OCTOBER 20, 2022

The customer has to wait for a long time for food. To provide the best customer service experience, you need to ensure that your front-of-house staff is working properly. Otherwise, it takes a long time to receive and serve the food order and it creates a negative experience for the customer.

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Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. Read our article about Top Hotel Trends.

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Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. Read our article about Top Hotel Trends.

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Housekeeping Maintenance Article Concierge 40

Modern Restaurant Management

OCTOBER 29, 2020

“We believe technology like Flippy ROAR can improve customer service and kitchen operation. With labor able to focus on front-of-the-house needs, team members are increasing their attention to order fulfillment for delivery and takeout. . as the restaurant group’s front-of-house platform.

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