Hotelogix

OCTOBER 30, 2024

Major tasks of front-office staff: Handling Guest accounts Ensuring guest satisfaction Handling in-house communication Create guest database Sell a service  What are the Common Challenges Hotel Front Desk Operations Face? Front desk staff have to deal with demanding requests and impatient attitudes.

Front Desk Operations 130

Front Desk Operations Guest Satisfaction Maintenance Training 130

Hotelogix

NOVEMBER 10, 2023

Even relatively small hotels make use of high-quality front desk software. Front Desk Operations The actual front desk operations module is the core of most systems, and it should offer a robust number of features, including those noted below.

Front Desk Operations 100

Front Desk Operations Housekeeping Accounting Book 100

Hotel Business

DECEMBER 12, 2023

Founded in 2012 and acquired by MCR in 2020, Stayntouch offers a cloud PMS for hotels to streamline operations and connect front and back office functions, including reservations, front desk operations, payments, revenue management and reporting and multi-property management.

Front Desk Operations 95

Front Desk Operations Property Management Customer Service Reservations 95

STAAH

JULY 11, 2023

Let’s examine this in more depth An All-in-One Property Management System (PMS) should be a comprehensive software solution that combines various features and functionalities into a single platform. Best-of-breed allows you to choose the specific software applications that best fit your needs and customise them to your preferences.

Property Management 86

Property Management Front Desk Operations Pricing Reservations 86

SiteMinder

FEBRUARY 29, 2024

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To familiarise staff with the operational aspects of the hospitality industry, including front desk operations, housekeeping standards, and food and beverage management.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Les Roches

JULY 9, 2024

A career in it offers diverse opportunities, including hotel management, customer service , event planning and tourism. Being proficient in modern technology is no longer optional but essential for aspiring hotel professionals alongside excellent communication skills and first-class customer service.

Housekeeping 52

Housekeeping Customer Service Front Desk Operations Travel and Tourism 52

Les Roches

AUGUST 21, 2024

Front office manager As the face of guest services, this professional plays a pivotal role in ensuring a seamless customer experience from check-in to departure. Front office managers look after the front desk operations, including reservations, guest inquiries and room assignments.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Events 52