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Strategies to enhance Front Desk Operations in a Hotel

Hotelogix

Front desk is responsible not only for handling the transactions between the hotel and the guests but also in creating an experience that guests will remember fondly. Thus, it is vital to take a closer look into the role of the front desk, identify major challenges faced by them and suggest proper strategies.

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Stayntouch raises $48M in strategic growth equity investment

Hotel Business

Founded in 2012 and acquired by MCR in 2020, Stayntouch offers a cloud PMS for hotels to streamline operations and connect front and back office functions, including reservations, front desk operations, payments, revenue management and reporting and multi-property management.

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What Are the 5 Front Desk Software Modules Used in Hotels

Hotelogix

Front Desk Operations The actual front desk operations module is the core of most systems, and it should offer a robust number of features, including those noted below. These might include minibars in the rooms, the spa, restaurants, the gift shop, a travel desk, and more.

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“All in One” Property Management Systems Vs “Best of Breed” Solutions

STAAH

It typically includes modules for managing reservations, front desk operations, housekeeping, guest communication, accounting, reporting, and more. The goal of an All-in-One PMS is to provide a centralised system that streamlines property management tasks, saves time and reduces the need for multiple software applications.

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Hospitality training: Courses and programs for hotels

SiteMinder

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. Broadly, they include: To instil a customer-first mindset among staff, ensuring they can provide personalised, courteous, and efficient service.

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How do I start a career in hotels?

Les Roches

A career in it offers diverse opportunities, including hotel management, customer service , event planning and tourism. Roles such as hotel manager , assistant general manager or operations manager offer a wide range of responsibilities, from overseeing day-to-day operations and guest services to managing staff and budgets.

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Hotel budget: Steps in the budgeting process for hotels

SiteMinder

It serves as a financial blueprint, detailing various revenue streams such as room bookings, food and beverage sales, and ancillary services. The budget also accounts for all types of expenses, including operational costs, capital expenditures, and marketing budgets. On the expenditure side, list all fixed and variable costs.