Hotelogix

OCTOBER 30, 2024

Thus, it is vital to take a closer look into the role of the front desk, identify major challenges faced by them and suggest proper strategies. Front desk is the area that guests visit for checking in to the hotel and checking out. Front desk staff have to deal with demanding requests and impatient attitudes.

Front Desk Operations 130

Front Desk Operations Guest Satisfaction Maintenance Training 130

Hotel Business

DECEMBER 12, 2023

Founded in 2012 and acquired by MCR in 2020, Stayntouch offers a cloud PMS for hotels to streamline operations and connect front and back office functions, including reservations, front desk operations, payments, revenue management and reporting and multi-property management.

Front Desk Operations 95

Front Desk Operations Property Management Customer Service Reservations 95

Hotelogix

NOVEMBER 10, 2023

Front Desk Operations The actual front desk operations module is the core of most systems, and it should offer a robust number of features, including those noted below. The front desk module will typically include features like a reservation management system.

Front Desk Operations 100

Front Desk Operations Housekeeping Accounting Book 100

STAAH

JULY 11, 2023

The “HospiTech” space is awash with solutions that promise they are the new panacea or can provide silver bullets to unwary hoteliers; non more so than “All-in-One Property Management System (PMS)” providing channel management and booking engine capabilities (as well as of course managing reservations).

Property Management 88

Property Management Front Desk Operations Pricing Reservations 88

SiteMinder

FEBRUARY 29, 2024

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To familiarise staff with the operational aspects of the hospitality industry, including front desk operations, housekeeping standards, and food and beverage management.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Les Roches

AUGUST 21, 2024

Front office manager As the face of guest services, this professional plays a pivotal role in ensuring a seamless customer experience from check-in to departure. Front office managers look after the front desk operations, including reservations, guest inquiries and room assignments.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Events 52

Les Roches

JUNE 26, 2024

Bachelor of Hospitality Management Bachelor of arts in hospitality management These degree programs emphasize the service-oriented aspects of hospitality management, focusing on guest relations, communication and leadership skills. Certificate programs Hotel management certificates offer specialized training in specific areas.

Guest Satisfaction 52

Guest Satisfaction Front Desk Operations Travel and Tourism Hospitality Management 52