Customer Service, Front Desk Operations and Regulatory Compliance

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Customer Service

Front Desk Operations

Regulatory Compliance

Hospitality training: Courses and programs for hotels

SiteMinder

FEBRUARY 29, 2024

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To familiarise staff with the operational aspects of the hospitality industry, including front desk operations, housekeeping standards, and food and beverage management.

Training

Training Customer Service Communication Guest Satisfaction

Lesser-known roles: how to become a hotel inspector

Les Roches

SEPTEMBER 16, 2024

Evaluating service quality Inspectors assess the effectiveness of and support provided by hotel staff. This includes evaluating the efficiency and friendliness of front desk operations, housekeeping, room service and other guest-facing departments.

Guest Satisfaction

Guest Satisfaction Maintenance Travel and Tourism Regulatory Compliance

Hospitality Management Today

Hospitality training: Courses and programs for hotels

Lesser-known roles: how to become a hotel inspector

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