Customer Service Front Desk Operations Hotels 
Hotelogix
OCTOBER 30, 2024
The Front Office Department serves as the heart and soul of any hotel, acting as the first point of contact and the lasting impression for guests. As soon as a guest steps through the door, the front desk team becomes the face and voice of the hotel, embodying its values and setting the tone for the entire stay.
Hotelogix
NOVEMBER 10, 2023
It wasn’t too long ago that hotels utilized manual systems to operate. Even relatively small hotels make use of high-quality front desk software. These tools help make it far easier to properly manage all aspects of a hotel. Point-of-Sale Module Hotels will often have multiple points of sale.
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SiteMinder
MARCH 25, 2025
What is a hotel reservations manager? A hotel reservations manager oversees the entire booking process at a hotel. Their job is to ensure accuracy, efficiency, and a smooth experience for guestsall while complying with hotel policies and procedures. For hotel owners, the value of this role goes beyond daily operations.
Hotel Business
DECEMBER 12, 2023
Stayntouch , a cloud hotel property management systems (PMS) company, has secured $48 million in financing in a strategic growth equity investment led by Sixth Street Growth , the technology growth investing arm of Sixth Street. In October 2022, the company launched Stayntouch 2.0,
SiteMinder
FEBRUARY 29, 2024
This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. Table of contents Why hospitality training is important Hospitality training is important to any kind of hotel, large or small. What are the objectives of hospitality training?
SiteMinder
SEPTEMBER 10, 2023
What is a hotel budget? A hotel budget is a financial plan that outlines the projected income and expenditures for a specific period, usually one fiscal year. It serves as a financial blueprint, detailing various revenue streams such as room bookings, food and beverage sales, and ancillary services.
Les Roches
JULY 9, 2024
How do I start a career in hotels? That means a career in hotel management can open doors to a host of exciting opportunities and experiences. That means a career in hotel management can open doors to a host of exciting opportunities and experiences.
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