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A comprehensive overview of job positions within a hotel

SiteMinder

Regardless of seniority, these are all customer facing positions and require excellent people skills. Hotel manager. The purpose of the role is to ensure that all guests receive high quality customer service. Duties include training and managing various other hotel front desk positions such as receptionists and concierge.

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Finding Dubai tourism careers that inspire you

Les Roches

Attend career fairs and industry events specific to the tourism sector to connect with hiring managers, recruiters and industry experts. Showcase your passion for travel, customer service skills, language proficiency, and any relevant industry-specific certifications or training.

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A guide to hotel departments, operational areas and building functions

SiteMinder

Assistant hotel manager (or assistant front of house manager). Night duty manager (or night auditor). Customer service is the main purpose of these roles, so the department must be designed in a way that allows for easy and comfortable customer interaction. Assistant front of house manager.

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What degree is best for hotel management?

Les Roches

Bachelor of Hospitality Management Bachelor of arts in hospitality management These degree programs emphasize the service-oriented aspects of hospitality management, focusing on guest relations, communication and leadership skills.