Remove Customer Service Remove Facility Management Remove Marketing
article thumbnail

Tourism trends: Domestic and international tourist market

SiteMinder

It enables: Market positioning and brand differentiation Adapting to trends allows hotels to position themselves strategically in a crowded market, highlighting unique selling points that resonate with current consumer interests. Either that or it becomes a necessity for them if they have to travel for work or to visit family.

article thumbnail

Guide on Hotel Star Rating System. How does it work for Hotels?

Hotelogix

Hotels must demonstrate exact standards of cleanliness in rooms, bathrooms, common areas, and dining facilities. Customer Service The level of customer service is perhaps one of the most directly experienced criteria by guests. This includes the efficiency, hospitality, and responsiveness of the staff.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Guide on Hotel Star Rating System. How does it work for Hotels?

Hotelogix

Hotels must demonstrate exact standards of cleanliness in rooms, bathrooms, common areas, and dining facilities. Customer Service The level of customer service is perhaps one of the most directly experienced criteria by guests. This includes the efficiency, hospitality, and responsiveness of the staff.

article thumbnail

How Education Can Attract Workers to QSRs Amid High Turnover

Modern Restaurant Management

However, to truly attract and retain top talent, you’ll need more than a traditional approach to stand out in a competitive market. For restaurants, these skills are especially valuable in high-demand roles such as new managers, human resources, payroll, facilities management, and various leadership positions.

article thumbnail

Finding Dubai tourism careers that inspire you

Les Roches

The continuous expansion of the tourism infrastructure in Dubai, coupled with strategic marketing initiatives and government support, ensures the sustained growth and resilience of the sector, even in the face of global challenges.

article thumbnail

A comprehensive overview of job positions within a hotel

SiteMinder

Regardless of seniority, these are all customer facing positions and require excellent people skills. Hotel manager. The purpose of the role is to ensure that all guests receive high quality customer service. Duties include training and managing various other hotel front desk positions such as receptionists and concierge.

article thumbnail

A guide to hotel departments, operational areas and building functions

SiteMinder

Assistant hotel manager (or assistant front of house manager). Night duty manager (or night auditor). Customer service is the main purpose of these roles, so the department must be designed in a way that allows for easy and comfortable customer interaction. Night duty manager. Front of house manager.