Hotelogix

SEPTEMBER 13, 2024

Hotels must demonstrate exact standards of cleanliness in rooms, bathrooms, common areas, and dining facilities. Customer Service The level of customer service is perhaps one of the most directly experienced criteria by guests. This includes the efficiency, hospitality, and responsiveness of the staff.

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

Hotelogix

SEPTEMBER 13, 2024

Hotels must demonstrate exact standards of cleanliness in rooms, bathrooms, common areas, and dining facilities. Customer Service The level of customer service is perhaps one of the most directly experienced criteria by guests. This includes the efficiency, hospitality, and responsiveness of the staff.

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

SiteMinder

OCTOBER 11, 2022

Regardless of seniority, these are all customer facing positions and require excellent people skills. Hotel manager. The purpose of the role is to ensure that all guests receive high quality customer service. As the face of the hotel, the receptionist is the first and last person guests interact with.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

SiteMinder

OCTOBER 11, 2022

Customer service is the main purpose of these roles, so the department must be designed in a way that allows for easy and comfortable customer interaction. As the main guest service department in a hotel, front office functions include: Answering phones. Troubleshooting and dealing with any guest complaints.

Front of House 59

Front of House Maintenance Housekeeping Back of House 59

Les Roches

JUNE 27, 2024

Showcase your passion for travel, customer service skills, language proficiency, and any relevant industry-specific certifications or training. Work on your skills There are a lot of useful skills in the hospitality and tourism industry.

Travel and Tourism 52

Travel and Tourism Events Front Desk Operations Customer Service 52

Les Roches

JULY 4, 2024

Short courses Typically spanning a few weeks to a few months and focusing on specific hotel management topics or skill areas. These courses provide targeted education on subjects such as front office operations, revenue management, customer service or food and beverage management.

Housekeeping 52

Housekeeping Scheduling Travel and Tourism Training 52

Les Roches

JUNE 26, 2024

Students explore topics such as hospitality marketing, customer service, event management and strategic planning. Associate of hospitality management This two-year program provides a foundation in hospitality management principles and practices.

Guest Satisfaction 40

Guest Satisfaction Front Desk Operations Travel and Tourism Hospitality Management 40