SiteMinder

FEBRUARY 29, 2024

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. The program should address the latest trends in guest service, technology, sustainability, and more.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Les Roches

JULY 5, 2024

They include: Customer service excellence: successful hotel managers have strong interpersonal skills, empathy and dedication to exceeding guest expectations. Key skills for a successful hotel manager As well as learning hotel management through a formal course, there are plenty of key skills you can work on.

Event Coordination 52

Event Coordination Housekeeping Training Front Desk Operations 52

Les Roches

JULY 4, 2024

Students will learn about guest service, customer satisfaction, the strategic management of hospitality operations, industry trends and cultural influences on guest experiences. Let’s explore the key competencies gained through such programs, from mastering customer service to understanding global tourism trends.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Events Guest Services 52

Les Roches

JUNE 26, 2024

Students explore topics such as hospitality marketing, customer service, event management and strategic planning. Students learn about various aspects of the hospitality industry, including lodging operations, food and beverage management and guest services.

Guest Satisfaction 40

Guest Satisfaction Front Desk Operations Travel and Tourism Hospitality Management 40