Remove Customer Service Remove Event Coordination Remove Guest Satisfaction
article thumbnail

How to prepare for careers in the travel industry

Les Roches

Event coordinator Organizes and oversees conferences, weddings and festivals, managing logistics from start to finish. Responsibilities include budget management, vendor coordination and ensuring everything runs smoothly. Event coordinators need excellent project management and communication skills.

article thumbnail

Hospitality training: Courses and programs for hotels

SiteMinder

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. These courses cover a broad spectrum of topics, from operational efficiency and financial management to guest relations and sustainability practices.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What do you study in an online hotel management degree?

Les Roches

Lodging operations and management Courses should cover the intricacies of managing accommodation, including topics such as front office procedures, housekeeping management, facility maintenance and guest relations. Customer service excellence Central to hospitality is the art of providing world-class customer service.

article thumbnail

What degree is best for hotel management?

Les Roches

Bachelor of Hospitality Management Bachelor of arts in hospitality management These degree programs emphasize the service-oriented aspects of hospitality management, focusing on guest relations, communication and leadership skills.

article thumbnail

Diverse careers in hospitality and tourism: match your talents

Les Roches

Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. These businesses have a reputation for offering exceptional service and the ultimate guest experience. Salary range: $93,000 to $138,000.