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Five Ways Hospitality Benefits from Payment Automation

Modern Restaurant Management

For years, hospitality businesses including restaruants have faced the challenges of using a paper-reliant process for both domestic and international payments. Customer Service for Customer Service Masters. In hospitality, customer service is paramount. Limit Paper Use and Multiple Payment Efforts.

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How Effective Communication in the Hospitality Industry Impacts Revenue Generation?

Hotelogix

The hospitality sector relies on people more than technology to deliver a positive guest experience and set the standards of service. This new technology and innovations can be used as tools to enhance customer service. The role of communication can be best realized in delivering effortless customer service.

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Home-Grown Mid-Segment Hotel Brands have a Competitive Edge Against International Brands in India

Hotelogix

In recent years, the emergence of rapidly growing domestic mid-segment hotel brands has significantly transformed the country's hospitality landscape. Although relatively young and small, these brands have captured the attention of domestic travelers, controlling about 60% of the total branded rooms available in the country.

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Tourism trends: Domestic and international tourist market

SiteMinder

Guest experience and satisfaction Trends like mobile check-in/check-out, in-room technology, and AI-driven customer service can significantly elevate the guest experience, making it more convenient, personalised, and engaging. You can see a clear overlap between these changing audiences and both global and domestic tourism trends.

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Confidence is returning to the UK’s tourism industry

Hotel Owner

An unsteady pound is having ramifications far wider than how much the annual week away in the sunshine costs, and domestic consumers here in the UK are battling mortgage rate rises, soaring inflation and an ever increasing supermarket shop.

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What will hotel technology trends be in 2023?

Revenue Hub

A recent Failte Ireland report shows 63% of hotels reported an increase in domestic guests compared to pre-Covid times. The domestic market performed well for hotels in relation to short breaks over long stays. Chatbots are one way of hugely reducing the burden on your customer service staff.

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Top 7 KPIs every hotelier must track

Hotelogix

These KPIs range from the daily operations to financial performance to sales and marketing and customer service. Market Penetration Index or MPI In order to compete in the market with your hotel property and services it is very important for a hotelier to find out how their hotel stands in the domestic market.