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Six Strategies to Improve Restaurant Efficiency

Modern Restaurant Management

Provide Customer Service Training. There is a direct correlation between customer service level and staff training. You will then have a capable team that consistently delivers unbeatable levels of customer service. Tablets to manage restaurant bookings for maitre d' or front-of-house staff.

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Effective Communication For Restaurant Teams & Employees

7 Shifts

The definitive guide to restaurant staff scheduling. For example, you can facilitate communication between your front-of-house and back-of-house teams through your restaurant’s POS. Your employee scheduling platform may already have this capability built-in so you don’t have to look for a separate tool.

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Restaurant Staffing Crisis Solutions: Experts Weigh In

Modern Restaurant Management

“Wages across the country are definitely up for the industry, in virtually every location. “A bubble tea person, a sandwich person, a dedicated register person and I’ve introduced a new role, front of house takeout specialist, to organize the online orders so I hire for that skill set.

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Restaurant Experts’ 2021 Outlook, Part Two

Modern Restaurant Management

I think that guests will be choosy with where they go out in the future, and concepts that provide an authentic and safe experience will definitely have the edge. Most definitely. About two-thirds of those stated they would continue using these services even if restrictions are lifted. Curbside and takeout is here to stay.

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2023 Reflections: The Year That Was in Restaurants, Part One

Modern Restaurant Management

As guests gravitate towards digital for control and convenience and operators sought to improve operational efficiencies, brands realized the importance of implementing technology both back- and front-of-house in an effort to do more with less and make every guest feel like a regular.

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How to Create and Use a Restaurant Employee Evaluation Form

7 Shifts

For example, if an employee isn't aware that they need to improve their customer service skills, then an evaluation form can be used to open a discussion about sharpening them. Feedback from customers about the employee: Does this person get compliments on comment cards, or have they been called out by angry customers in Yelp reviews?

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POSist Drives Cost Savings and Process Efficiency For Taco Bell India’s Enterprise Operations

The Restaurant Times

For a fast-food restaurant chain, quick service and optimized order management is crucial. Improving the order preparation time, decreasing the customer turnaround time, and ultimately improving customer service have also been key priority areas for the company. .