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Warner Leisure Hotels appoints new chief commercial officer

Hotel Owner

Roberts will join the adults-only hotel group this April, having spent the last 23 years in the cruise industry. He is currently VP of global commercial operations, guest services and head of UK and Europe for the luxury cruise line, which is part of Carnival Corporation.

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Alexa+ could earn “top-of-the-funnel” spot in travel research

STAAH

In 2018, the company launched Alexa for Hospitality , giving travelers the ability to ask Echo questions, to have Echo connect them to guest services, to play music and more through voice. Not all hotel guests were happy about the move , especially on the heels of privacy breach headlines related to the technology at the time.

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Marriott partners with Agilysys for property management software

Serviced Apartments

Erika Alexander, chief global operations officer, Marriott International added: “We look forward to utilising Agilysys’ property management technology to elevate and simplify the associate experience, enabling them to focus on delivering exceptional guest service.”.

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Exciting hospitality careers that allow you to travel

Les Roches

Responsibilities can range from guiding hikes through breathtaking landscapes and delivering educational lectures about the local flora and fauna to managing guest services and ensuring safety protocols are met on board and on land. This role is ideal for those who love the outdoors and have a thirst for exploration.

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Emerging hospitality trends: what next in 2024?

Hotel Owner

To be a decision-maker in hospitality today you effectively need to wear two hats – as an all-rounder with a good knowledge of the operational or financial elements; but also as a specialist in your chosen area, be it F&B, resort management, golf courses, cruise lines, or another.

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How do I start a career in hotels?

Les Roches

Understanding the different paths within hospitality The hospitality industry is huge and includes everything from hotels and resorts to restaurants, cruise lines and event management companies. A career in it offers diverse opportunities, including hotel management, customer service , event planning and tourism.