Remove Cost Reduction Remove Guest Satisfaction Remove Guest Services
article thumbnail

Where loyalty and profitability meet

Hotel Business

At the same time, the more fluid, intuitive and easy-to-use a hotel’s loyalty program is, the better the opportunities are for upgrading guests and promoting guest satisfaction and repeat visits. In fact, loyal guests spend, on average, 22.4% more than sporadic guests and have 28% longer stays.

article thumbnail

10 Effective Cost-Saving Strategies for Hotels

Revenue Hub

The right PMS can also automate processes such as room assignments and inventory management to help reduce the workload for front desk staff, giving them more time to focus on delivering exceptional guest service. Hope these cost-reduction strategies have given you the inspiration to turn your hotel into a more profitable business.

article thumbnail

Understanding automation in the hospitality industry

Les Roches

A number of top hotel brands have embraced automation in the hospitality industry to provide greater comfort and convenience and elevate the guest experience. From booking systems to personalized guest services, automation is playing an increasingly vital role in the hospitality industry. More importantly, 38.5%