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Host/Hostess Interview Questions to Identify Hospitality Skills and Customer Focus

7 Shifts

Whether it’s managing reservations, coordinating with servers, or handling situations with grace, a skilled hostess brings a mix of warmth, professionalism, and operational expertise to the table. What strategies do you use to communicate with servers effectively to manage seating flow?

Server 78
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10 Common Pitfalls in Restaurant Build-Outs

Modern Restaurant Management

Pitfall #2: Underestimating construction expenses. Protect against these stressors by ensuring you have a reasonable budget that includes the flexibility to deal with unexpected construction expenses without sacrificing quality. Pitfall #3: Not Hiring local construction professionals. Does your restaurant need floor drains?

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Could the Automat Revival Solve Restaurant Staffing Issues?

Modern Restaurant Management

The 1950s saw the birth of the first idealized vending machine , an enormous construction made of metal and glass that served thousands of city-dwellers each day and night. The main concerns around robot chefs and servers are quality of service and maintenance.

Server 215
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Unlock Customer Loyalty with Digital CX: Three Ways Restaurants Can Take Action

Modern Restaurant Management

Constructing a strong infrastructure to answer questions, solve problems and ensure customer support will not only foster brand loyalty, but allow restaurants to gather key customer data. For sit-down diners, having the authority to order food and drinks without the extra step of waiting for a server is ideal.

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As Restaurants Reopen, Many Are Struggling to Find Employees

EATER

Worries about the pandemic, slow business, and fewer jobs for servers are all creating obstacles to rehiring When the COVID-19 pandemic forced one Miami restaurant to shut its doors in mid-March, its management laid off 47 of their 55 employees. As such, there is no work available for bartenders and servers. Shutterstock.

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Halloween Costumes for Working in a Restaurant ??

7 Shifts

Halloween is fast approaching, and whether you’re a server looking for a costume, or a manager trying to get your staff in the spooky spirit, you know that costumes are a great way to attract more diners and boost sales. Here are some restaurant Halloween costume ideas for your servers, bartenders, and hosts.

Server 94
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The True Cost of Keeping a Restaurant Open During a Pandemic

EATER

The same goes with our hourly employees — our servers, line cooks, prep cooks, butchers. When we had to close, we still hadn’t finished paying for construction because, of course, we projected construction to cost a certain amount, and it never does cost that. No, not at all. That was a few hundred dollars.

Server 145