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Host/Hostess Interview Questions to Identify Hospitality Skills and Customer Focus

7 Shifts

Whether it’s managing reservations, coordinating with servers, or handling situations with grace, a skilled hostess brings a mix of warmth, professionalism, and operational expertise to the table. What strategies do you use to communicate with servers effectively to manage seating flow?

Server 78
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The Ultimate Guide to Restaurant Costs

7 Shifts

But the challenges don’t stop there—once open you have to focus on improving processes, managing labor schedules, and controlling restaurant costs. Construction and renovation costs differ by location and contractor. And, don’t forget about streamlining your employee scheduling. Fast casual: 28.9% Casual: 33.2%

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As Restaurants Reopen, Many Are Struggling to Find Employees

EATER

Worries about the pandemic, slow business, and fewer jobs for servers are all creating obstacles to rehiring When the COVID-19 pandemic forced one Miami restaurant to shut its doors in mid-March, its management laid off 47 of their 55 employees. As such, there is no work available for bartenders and servers. Shutterstock.

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What is a Barback?

7 Shifts

Beyond a competitive hourly wage, emphasize other perks like flexible scheduling and staff discounts to encourage more applications. Lastly, you should know how to schedule employees effectively by creating a schedule that aligns with your bar’s busiest times. Finally, don't underestimate the power of non-wage benefits.

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The True Cost of Keeping a Restaurant Open During a Pandemic

EATER

The same goes with our hourly employees — our servers, line cooks, prep cooks, butchers. We created a safe schedule where not everybody worked altogether at the same time. We bought a few trays, to limit touch, so servers can carry plates on those instead of with their hands. And we started doing takeout. No, not at all.

Server 145
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Train to Retain

Service that Sells

It solves immediate needs, such as teaching servers product knowledge on the day’s specials, and it also solves long-term needs by boosting morale and reducing turnover. While employees are learning new skills, provide them with constructive feedback to inspire continual improvement. Restaurant training is multi-faceted.

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5 Major Opportunities for Restaurant Owners to Cut Costs and Boost Efficiency

The Restaurant Times

Re-examine the scheduling and set targets for your team around measurable objectives. Take constructive feedback from customers and provide an experience that they want. . A well-constructed menu can increase a restaurant’s profits by 10-15%. Develop growth opportunities for your restaurant staff. Inventory Management.