Construction Guest Services Hospitality Management 
Revenue Hub
SEPTEMBER 6, 2024
Consider Riley’s story, a frequent guest at a major hotel chain. Following a noisy stay due to nearby construction, she expected not just acknowledgment but appropriate remedies. Instead, she received generic offers for spa services and family packages—irrelevant to her inconvenience, highlighting a clear disconnect.
Les Roches
SEPTEMBER 16, 2024
Providing recommendations for improvement Based on their report, inspectors offer practical suggestions to hotel management for improving operations and guest services. These suggestions may involve updates to cleaning protocols, staff training programs, maintenance schedules or guest amenities.
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Les Roches
JANUARY 19, 2024
Similar to how architects create blueprints before constructing a building, it’s essential to have a strategic plan when starting a hotel business. Hotel operations Operating a hotel involves meticulous coordination, starting from managing room reservations to supervising staff members. Why do you need a hotel business plan?
Les Roches
SEPTEMBER 4, 2024
The Four Seasons provides guests with an enticing mix of luxury, comfort and personalized service. Originally constructed in 1905 as The Gotham Hotel, it was reimagined and reopened as The Peninsula in 1988. The environment is typically diverse and multicultural, reflecting the global clientele these hotels attract.
Hotel Business
JANUARY 16, 2025
Crestline Hotels & Resorts LLC has assumed management of 5 Senses Hospitality Management s portfolio, which includes 13 hotels in three states totaling 1,240 keys. The company now manages 135 hotels in 29 states and Washington, DC. Carroll added, We are hitting the ground running as we assume management.
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