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Best Hotel Review Websites to Improve your Hotel Reputation

Hotelogix

Direct Feedback Loop One of the most significant benefits of hotel review websites is the direct communication between guests and hotel management. These platforms provide real-time feedback from guests, which can be invaluable for identifying strengths and areas for improvement. 

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6 Key Tips to Offer Exceptional Guest Experience

STAAH

Utilize guest data to proactively recommend personalized suggestions, extending the guest experience beyond the hotel’s premises to the surrounding area. 5) Feedback: Listen to Your Guests Active listening is a fundamental aspect of guest service.

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Data Driven Personalization: Are Hoteliers Missing the Mark?

Revenue Hub

Consider Riley’s story, a frequent guest at a major hotel chain. Following a noisy stay due to nearby construction, she expected not just acknowledgment but appropriate remedies. Instead, she received generic offers for spa services and family packages—irrelevant to her inconvenience, highlighting a clear disconnect.

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HVMG bolsters leadership team

Hotel Business

The strategic promotions and new leadership team additions include Sue Sanders to EVP, chief strategy and administrative officer; Wilson Turner to SVP, human resources; Angie Cook to SVP of accounting and finance; Suzanne Saunders to SVP, design and construction; and Bob Kisker to VP, operations.

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Aparthotel by Locale set to open in east Nashville

Serviced Apartments

Locale will handle property management, marketing, and guest services.

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Ring-spun cotton towels vs. 100% cotton towels

Hotel Business

How a towel is made—its construction—greatly affects what qualities it offers. The fabrication and construction deliver the soft experience your guests are after while still providing a long product life. Ring-spun is just one of several different types of 100% cotton towels.

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MRM Franchise Feed: flip’d and the Juicey Awards

Modern Restaurant Management

The celebration continued with an announcement of nine more award categories presented than the previous year, bringing the total to twenty-one, which are all centered around the brand’s ‘Year of the Guest’ commitment. Prior to that, he spent six years as real estate and construction manager for BurgerBusters, a Yum!

Marketing 189