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Building trust through technology

Hotel Business

Power outages, inconsistent dual-tone multifrequency (DTMF) signaling and liability risks associated with guest privacy infringement are just a few of the potential pitfalls of relying on VoIP-based PBX systems for emergency communications.

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Sustainable tourism practices for hotels

SiteMinder

The building itself was constructed from sustainable building materials, while inside the focus is on reducing water and power usage, recycling every material possible, using renewable energy and promoting sustainable food sourcing. Since we started using it ourselves, we have experienced increased visibility for our hotel.

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Lesser-known roles: how to become a hotel inspector

Les Roches

Reviewing guest feedback Inspectors analyze complaints and reviews from customers, which helps them identify recurring issues and areas for improvement. By understanding the guest experience, inspectors can provide actionable insights to improve service quality and guest satisfaction.

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Everything you need to know about resort development

Les Roches

Resort development is a complex discipline, requiring meticulous planning, strategic design, procurement, construction, operations and marketing. This involves estimating construction costs, operating expenses, revenue projections and return on investment (ROI) calculations and identifying potential risks and opportunities.