7 Shifts

NOVEMBER 24, 2024

Whether it’s managing reservations, coordinating with servers, or handling situations with grace, a skilled hostess brings a mix of warmth, professionalism, and operational expertise to the table. What strategies do you use to communicate with servers effectively to manage seating flow?

Server 78

Server Reservations Guest Satisfaction Communication 78

EATER

JUNE 26, 2020

Worries about the pandemic, slow business, and fewer jobs for servers are all creating obstacles to rehiring When the COVID-19 pandemic forced one Miami restaurant to shut its doors in mid-March, its management laid off 47 of their 55 employees. As such, there is no work available for bartenders and servers. Shutterstock.

Front of House 126

Front of House Server Back of House Document 126

EATER

NOVEMBER 27, 2023

Minutiae and the seemingly mundane are Wiseman’s bread and butter and he uses them to construct a big picture, here a vivid portrait of the restaurant ecosystem, marked by the interconnected dynamics and exchanges among chefs, servers, producers, and customers — each an integral element relying on the another in a mostly symbiotic harmony.

Front of House 128

Front of House Presentation Server Marketing 128

EATER

NOVEMBER 11, 2020

The same goes with our hourly employees — our servers, line cooks, prep cooks, butchers. We had one front-of-house person, four people in the kitchen — and then went down to five days. We bought a few trays, to limit touch, so servers can carry plates on those instead of with their hands. No, not at all.

Server 145

Server Front of House Training Budgeting 145

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. In the front of house, we are seeing more kiosk adoption. When it’s tough to hire enough servers, you create your business based on that need.

Marketing 215

Marketing Catering Customer Service Front of House 215

OpenTable

JULY 12, 2022

Construction. Taking the step into design and construction means making a big move out of the theoretical “what if” portion of the restaurant opening process and into more tangible action items like pouring concrete, choosing wall treatments, and writing checks. Cut down on construction costs. Money on the mind. Kitchen design.

Budgeting 52

Budgeting Scheduling Front of House Communication 52

EATER

JUNE 2, 2021

With its glowing purple lights, drag shows, and cast of boundary-pushing chefs and front-of-house staff, Lil’ Deb’s has created a new sort of institution in the world of queer hospitality. As the original Lil’ Deb’s crew moves on, Perez-Gallardo is welcoming new cooks, servers, and artists to the space.

Server 98

Server Training Definition Front of House 98