7 Shifts

NOVEMBER 24, 2024

The ability to manage a long queue while maintaining a calm and professional demeanor is a critical skill for any hostess or front-of-house team member. The key is to remain flexible while also protecting the restaurant's scheduling and other guests' dining experiences. Long wait times can lead to frustration for customers.

Server 78

Server Reservations Guest Satisfaction Communication 78

EATER

JUNE 26, 2020

Many small, independent spots don’t yet have enough work to bring back their employees, particularly those in front-of-house positions. Thompson has also noticed former truck drivers and construction workers signing up on her platform to look for jobs. I didn’t want to force people,” she says.

Front of House 127

Front of House Server Back of House Document 127

Hotel Owner

OCTOBER 25, 2024

CitizenM has revealed plans for its fifth London location, CitizenM London Olympia , a 146-room hotel with front-of-house on the first floor and three societyM meeting rooms. The proposed hotel on Trewidden Road promises 30 full-time roles, 80 construction jobs, and sustainable design meeting a BREEAM ‘Outstanding’ rating.

Front of House 52

Front of House Budgeting Scheduling 52

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. Store schedules and labor management. In the front of house, we are seeing more kiosk adoption. Integration with third party aggregators.

Marketing 215

Marketing Catering Customer Service Front of House 215

EATER

NOVEMBER 11, 2020

We created a safe schedule where not everybody worked altogether at the same time. We had one front-of-house person, four people in the kitchen — and then went down to five days. And we started doing takeout. We opened all afternoon, six days a week. So, we brought back a few employees. No, not at all.

Server 145

Server Front of House Training Budgeting 145

The Restaurant Times

MARCH 13, 2023

For example, you can streamline kitchen processes, optimize inventory management , provide staff training, and implement scheduling systems by focusing on your BOH. Continue reading to understand the back-of-house of a restaurant, how it functions, the different back-of-house positions, and tips on how to manage back-of-house operations.

Back of House 52

Back of House Front of House Communication Training 52

Modern Restaurant Management

MARCH 11, 2020

We’re also supporting operators with the right tools to help front-of-house staff sell new menu items and deliver the highest-quality experience every day.” These include marketing, website development, appointment scheduling, digital loyalty, review management, and both retail and restaurant POS solutions.

Procurement 154

Procurement Marketing Scheduling Events 154