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Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
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This includes evaluating the efficiency and friendliness of frontdeskoperations, housekeeping, room service and other guest-facing departments. In addition to these day-to-day operations, they may also review the effectiveness of staff training programs and customer complaint protocols.
At Xotels, we actually become an integral part of the hotel’s executive team and support them not only in revenue management and distribution but also on strategic decisions in other areas from marketing to frontdeskoperations. Business Development is in our DNA.
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